Laboratory Director And Team Leader, Frankfurt Germany
Current• Managed key client relationships and led a cross-functional team to deliver clinical, pharmacological, genomics, microbiological, and regulatory solutions.• Spearheaded R&D operations for diagnostics and medical device clients, ensuring compliance with industry standards and regulatory requirements.• Developed and executed innovative, tailor-made service packages that expanded the company's client base and improved customer satisfaction.• Led complex contract negotiations and ensured alignment between client expectations and service delivery. Collaborated with internal teams to implement creative problem-solving strategies, addressing client-specific challenges.• Analyze and optimize operating models, identifying opportunities for process improvements and technology integration to enhance business performance.• Collaborate closely with clients to understand their strategic goals and develop tailored solutions that drive digital transformation and patient-centric innovations.• Build and maintain strong client relationships, ensuring the delivery of high-quality services and long-term client satisfaction.• Take on project and team leadership roles, mentoring junior consultants and ensuring successful project delivery within scope, time, and budget.• Established the Pipeline for clinical and molecular diagnostic laboratory in Frankfurt with full automation and high throughput workflow.• Led a team of highly diverse origin of various sizes from six to eight researchers, shift managers, and laboratory technicians, overseeing multiple research projects in molecular clinical diagnostics.• Responsible for Team Management, Laboratory Information Management System, Laboratory Operations and Laboratory Maintenance, Responsible for QMS, CAPA, HACCP • Managed and Responsible for Laboratory Biosafety (HSE), Quality Control (QC/QA), Recruiting Fresh Talent, Coaching and Training of Laboratory Workflow.
