It Operational Support Manager
Current
May 2023 - Present
AeroLeads people directory · profile
Lalit Gupta Email & Phone Number
IT Operational Support Manager
at
Fonterra
1 work email found
@yahoo.co.in
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Operational Support Manager
Location
Auckland, Auckland, New Zealand
Company size
Who is Lalit Gupta? Overview
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Quick answer
Lalit Gupta is listed as IT Operational Support Manager at Fonterra, a company with 11136 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at yahoo.co.in and a matched LinkedIn profile for Lalit Gupta.
Lalit Gupta previously worked as Service Delivery Manager/Principal Consultant at Tech Mahindra and Program Manager at Tech Mahindra. Lalit Gupta holds Senior Management Program from Indian Institute Of Management, Calcutta.
Company email context
Email format at Fonterra
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*@yahoo.co.in
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Profile bio
About Lalit Gupta
Throughout 21 years of my career, I have endeavoured to be an enabler of business success by efficiently leveraging technology in telecom domain. Strong champion of Business-IT alignment, I have been fortunate to work in service delivery and operations roles with admirable global and Indian companies where this principle is at the very core of business strategy.> Lead a high preforming team for delivery and projects as the Manager of Automation and operations> Working experience of ITIL, Infrastructure Improvement, Capacity Planning Offshoring/Out Sourcing, KPI/Metrics Management, Business Intelligence, Change Management, Program Management, Information security and Business Continuity Management.> Extensive leadership experience and good understanding of overall BSS/OSS, SDP, Digital Transformation, automation, migration of products & services and 3G/4G core network.> Subject matter expert of customer profile management, postpaid rating, billing, prepaid charging, service provisioning, real time analytics and recommendation engine.> Product evaluation through RFP, Contract negotiations, budgeting and partner management> Working experience of Kenan CRM and Billing, Comptel Mediation, Oracle’s e-Business Suit ERP & IBM Web Sphere ESB, Avaya call center technology and Citrix XenApp> Audits and compliances (ISO 27001, ISO 22301 & ISO 9001)My focus over the last few years has been on integration of Technology with Business. This has been my primary driver for adopting global technology trends and best practices towards future-proofing the business, and efficiently delivering large scale IT transformation. My work on measuring the business value of IT was recognized by top management. I have done my Masters in Computer Science from Allahabad University and Senior Management Program (2014-15) from IIM Calcutta with RPA (UiPath Developer & Architecture) ITIL v3 Foundation and eTOM Certification.
Listed skills include It Strategy, Strategic Planning, It And Business Strategy Alignment, It Management, and 46 others.
Current workplace
Lalit Gupta's current company
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Fonterra
9 roles
Lalit Gupta work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager/Principal Consultant
Managing the delivery of IT operations of 2degrees mobile, New Zealand. Its complete BSS Oracle stack and is based on Oracle RODOD architecture.
May 2017 - May 2023
Program Manager
World largest Siebel CRM transformation for Vodafone India for 250 million subscriber. Worked as Program Manager and set up the lower environments for Siebel Migration. Also worked as UAT lead to facilitate the UAT with Vodafone.
Oct 2016 - Apr 2017
Head It
Roles & Responsibilities:> Strategic planning and roll out of IT products and infrastructure, managing operations across line of business (Mobility, landline, Broadband, Enterprise & DTH) for West Bengal and Orissa Telecom circles generating $750 Mn/Year.> Budgeting and managing the AOP for IT infrastructure (Capex and Opex)> Engaging with business for.
Apr 2014 - Oct 2016
Dgm - It (Product Application Technology)
- Key responsibilities:
- Manage and lead following core IT platforms (i) Message Broker (ii) One NDS ( Nokia product, an online DB maintaining subscriber profile ) (iii) Ad platform (iv) WAP consent management
- Manage strategic partnership with in-app and WAP advertisers like Amobee, Vserv, InMobi and Sevetynine for profile based advertisement for better revenue.
- Designing and developing new revenue streams inline with business goals.
- Strategic IT project planning and execution with partners and alliances.
- Build strategy and road map for all platforms aligned with marketing priorities.
Jan 2009 - Apr 2014
Senior Manager - In & Vas Planning And Engineering At Reliance Telecom Limited
Reliance
> Planning and engineering for new VAS nodes like SMSC, SMS GW, RBT, OBD, OSA GW, MCA, voice portal and SMS portal.> Co-ordination with different stack holders like Business, Billing, Customer Care and Vender for providing IN and VAS solutions. > Service creation as per RTL Business requirement using IN features.> Creation of different VAS services as per.
Apr 2007 - Jan 2009
Consultant
Siemens Information Systems Ltd
I was working as a Consultant for the development of PPAS, SMSC, USSDGW, and real time charging system based on ISUP and CAMEL.
Jun 2001 - Apr 2007
Sep 2000 - Jun 2001
Assistant Engineer
Softek Ltd
Porting of COBOL compiler
Jun 1999 - Sep 2000
Team & coworkers
Colleagues at Fonterra
Other employees you can reach at fonterra.com. View company contacts for 11136 employees →
PS
Pathum Shanaka
Colleague at FonterraSri Lanka, Sri Lanka
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KM
Kyle Milne
Colleague at FonterraNew Zealand, New Zealand
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CH
Caleb Hall
Colleague at FonterraAustralia, Australia
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JW
John Wennekes
Colleague at FonterraNew Zealand, New Zealand
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LF
Luseane Faletau
Colleague at FonterraHamilton, Waikato, New Zealand, New Zealand
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TD
Todd Downie
Colleague at FonterraGreater Hamilton Area, New Zealand
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RR
Robana Robana
Colleague at FonterraIndramayu, West Java, Indonesia, Indonesia
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CC
Chiu-I Cressy
Colleague at FonterraCanterbury, New Zealand, New Zealand
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KS
Kirsty Simmonds
Colleague at FonterraNew Zealand, New Zealand
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SC
Sarah Clark
Colleague at FonterraWaikato, New Zealand, New Zealand
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Pathum Shanaka
Colleague at FonterraSri Lanka, Sri Lanka
View →
KM
Kyle Milne
Colleague at FonterraNew Zealand, New Zealand
View →
CH
Caleb Hall
Colleague at FonterraAustralia, Australia
View →
JW
John Wennekes
Colleague at FonterraNew Zealand, New Zealand
View →
LF
Luseane Faletau
Colleague at FonterraHamilton, Waikato, New Zealand, New Zealand
View →
TD
Todd Downie
Colleague at FonterraGreater Hamilton Area, New Zealand
View →
RR
Robana Robana
Colleague at FonterraIndramayu, West Java, Indonesia, Indonesia
View →
CC
Chiu-I Cressy
Colleague at FonterraCanterbury, New Zealand, New Zealand
View →
KS
Kirsty Simmonds
Colleague at FonterraNew Zealand, New Zealand
View →
SC
Sarah Clark
Colleague at FonterraWaikato, New Zealand, New Zealand
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2 education records
Lalit Gupta education
Senior Management Program
Master'S Degree, Computer Science, First
FAQ
Frequently asked questions about Lalit Gupta
Quick answers generated from the profile data available on this page.
What company does Lalit Gupta work for?
Lalit Gupta works for Fonterra.
What is Lalit Gupta's role at Fonterra?
Lalit Gupta is listed as IT Operational Support Manager at Fonterra.
What is Lalit Gupta's email address?
AeroLeads has found 1 work email signal at @yahoo.co.in for Lalit Gupta at Fonterra.
Where is Lalit Gupta based?
Lalit Gupta is based in Auckland, Auckland, New Zealand while working with Fonterra.
What companies has Lalit Gupta worked for?
Lalit Gupta has worked for Fonterra, Tech Mahindra, Bharti Airtel Limited, Reliance, and Siemens Information Systems Ltd.
Who are Lalit Gupta's colleagues at Fonterra?
Lalit Gupta's colleagues at Fonterra include Pathum Shanaka, Kyle Milne, Caleb Hall, John Wennekes, and Luseane Faletau.
How can I contact Lalit Gupta?
You can use AeroLeads to view verified contact signals for Lalit Gupta at Fonterra, including work email, phone, and LinkedIn data when available.
What schools did Lalit Gupta attend?
Lalit Gupta holds Senior Management Program from Indian Institute Of Management, Calcutta.
What skills is Lalit Gupta known for?
Lalit Gupta is listed with skills including It Strategy, Strategic Planning, It And Business Strategy Alignment, It Management, Enterprise It Infrastructure, Program Management, It Infrastructure Management, and It Infrastructure Operations.
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