Lalith M Email & Phone Number

Bengaluru, Karnataka, India

1. Gather relevant information from customers to prepare quotes, cost estimates and repair proposals. a) Create individual files on server with all pertinent information for each RFQ b) Ensure compliance with quote deadlines and requirements c) Generate opportunities reports to management2. Prepare reports to customer related to jobs in process: a) Teardown and shop findings b) Over and Above c) Weekly progress d) Invoicing and account statement e) Cost-margin after-sale f) Payment plan tracking and compliance3. Update market intelligence platforms a) Update and maintain customer fleet databases b) Update and maintain customer contact information c) Update and maintain industry events calendar4. Update and maintain price catalogues a) Repair vendor catalogues b) OEM spare parts catalogues c) Market price parts catalogues5. Generate and review information from shop operations software to extract information relevant to customer reports6. Contribute to customer satisfaction initiatives a) Conduct customer satisfaction surveys b) Upload survey results to prepare charts for trends analysis c) Upload information and maintain customer portal7. Other duties assigned by management.

Bengaluru, Karnataka, India

Collective responsibility towards achieving the targets set forth for the Data Management team.Undertake detailed review of technical records presented by the clients to identify the gaps and document the discrepancies for evaluation.Prepare and circulate weekly / monthly / quarterly reports as per laid down procedures.Coordinate with other departments – internally within Acumen as well as externally with clientpersonnel and independent Consultants – to ensure steady flow of data, information and records.Coordinate with the Project Manager – Asset Management Team for any additionalresponsibilities to be undertaken in line with the change in client requirements.

Multiple

A detailed review of the aircraft documentation and components(Hard time & OCCM) is accomplished to identify components notmeeting Lease Return conditions.Carried out Inspection as well as updating of LLP’s exist in aircraftcomponents, such as engines, APUs, landing gears and airframeparts.Preparation of LLP’s movement history sheet.Reviewing the concerns raised by Lessor and ensure that the openitems list is progressively closed with the Lessor.