Lalitha Devinder Email & Phone Number

Chennai, Tn, In

India

Chennai, Tamil Nadu, India

❖ Developing growth strategies and plans❖ Managing and retaining relationships with existing clients❖ Increasing client base❖ Having an in-depth knowledge of business products and value proposition❖ Writing business proposals❖ Negotiating with stakeholders❖ Identifying and mapping business strengths and customer needs❖ Researching business opportunities and viable income streams❖ Following industry trends locally and internationally❖ Drafting and reviewing contracts❖ Reporting on successes and areas needing improvements

Chennai, Tamil Nadu, India

Documentation Specialist – As a documentation specialist, have worked with various organizations delivering certification compliant documents for certifications such as ISO, PCMM, BS7799, NERC and COPC. Documents include SOP’s, Trainer Manual, Training Plan, Session Plan and Process ManualProcess Mapping – As a process consultant, the job includes studying the current process mapping them same and drafting the process documents. This enables to identify scope of improvements to the existing process. Driven and compliant to DMAIC approach of Six SigmaProcess Re-engineering – On understanding the current process, we identify actions or tasks that are non-value add to the customer and the process itself. These task or actions may have been practiced in the system as a part of inherited practices. The current system may no longer need such practices and would have become redundant. Such processes are identified using LEAN principals and removed and re-engineered.Training – Training plays a pivot role in any industry. The art of training comes with a flair to educate and bring in change to every individual participant. While having said above the above, preparing and educating the workforce to understand, comply and practice the above initiatives makes it possible to drive success of every project

Chennai, Tamil Nadu, India

❖ Established a freelance servicing company and have transacted over 50 lakh rupees worth of projects.❖ Executed various projects and sourced various business client’s IT and ITES Industries❖ Led & Managed the automation & documentation work for an Automobile Company (Chennai)❖ Cross Sold various solutions & services to existing clients❖ Presented & Trained seminars at various client locations delivering personality trainings to their workforce❖ Trained & Implemented work force for an Automobile Company (Chennai) with the newly developed automation system and its features.

Chennai, Tamil Nadu, India

❖ Independently planned, directed and oversaw the end-to-end transition of projects under the lending services vertical of Barclays Bank PLC, processes involved Risk Administration bringing in additional revenue opportunity❖ Offshored end-to-end transitioning of Security Taking - Valuations (operations) under the lending operations division of Barclays Bank PLC❖ Pioneered Change Controls for Valuation process of Barclays Bank PLC under Lending operations vertical with Intelenet Global Services Pvt Ltd.❖ Led, managed, designed and developed the core team involved in the Segmentation of various projects and processes that had been offshored by Barclays Bank Plc❖ Engineered and spearheaded the process re-engineering task for Intelenet Global Services Pvt Ltd uncovering the prospective scope of potential business opportunities that lay with the existing client Barclays Bank PLC

Chennai, Tamil Nadu, India

❖ Offshored services on Credit Balance, Auto insurance & Workers Comp insurance projects. ❖ Directly Recruited, Trained and Motivated the pilot team that had been providing service to clients of Athena Health Care (USA) at Perot Systems.

Chennai, Tamil Nadu, India

Was in charge of daily administrative work on a neighboring Ad-agency. Job involved administering office, managing clients and calls on a daily basis.