●Worked as a Business Analyst the liaison between the business line operations, and the technical team throughout the project life cycle.●Interviewed users and stakeholders to manage and map business requirements of the new system with the existing legacy system by performing gap analysis, risk assessment, modifications, and design specification mapping.●Worked on ALFA System End of Term Processes (Process Payoff, Sell Asset, Terminate Mature Account) and Financial Processes (Process Refund, Process Adjustment, Social Security Change & Personal Property & Tax)●Designed and developed Use Cases, Workflow Diagrams, and Activity Diagrams using UML.●Designated SME to train the end/key users for a smooth transition to the new ALFA system and Process Flows.●Conducted Requirement Validation (RV) Sessions and Joint Application Design (JAD) Sessions.●Prepared for GAP Analysis, identified and documented improving areas to meet capital market regulations.●Used the guidelines and artifacts of the Agile to strategize the implementation phases of the Software Development Life●Generated Requirement Specification Document and Design Specification Document.●Worked with developers to monitor development work to meet user-defined requirements.●Responsible for coordinating with the Offshore team and Business team to ensure meeting deliverables deadlines.●Worked with the Automation team for Data setup, Requirement Traceability Matrix, and managing defects.●Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, and integration testing using HP Quality Center.

●Analyzed business needs and processes, and developed detailed requirements documentation for changes, enhancements, and new development.●Identified the initial set of user stories in Sprint planning for the Product Owner and new user stories based on the customizations to the Out-of-the-Box (OOTB), and Agile development process.●Maintained Sprint and Product backlog, breaking down features, and epics into cards in JIRA.●Liaison with the Product Owner to understand the requirements and write user stories for the development team.●Leveraged Jira and Confluence for managing agile epics, stories, tasks, and organizational assets.●Performed analysis for data migration from legacy to new policy admin and Microservices, designed to connect policy admin system to member care portal.●Working with APIs and utilizing Postman will be crucial in understanding system integrations, designing efficient workflows, and ensuring the overall success of our projects.●Collaborated with cross-functional teams to ensure effective utilization of HP-Xstream as the preferred DPS (Document Processing System) for efficient document management and processing.●Delivered projects that resulted in a functional change to a single business product/service or provided support to larger projects that delivered significant changes to multiple applications for single business products/services.●Prepared for GAP Analysis, identified and documented improving areas to meet capital market regulations.●Responsible for coordinating with the Offshore team and Business team to ensure meeting deliverables deadlines.

●Analyzed the Business requirements to improve Property and casualty policy contracts and process administration.●Identified gaps in the existing Policy Administration system and diligently captured AS-IS and TO-BE processes, in scope and out-of-scope documents.●Conducted JAD sessions with extensive involvement from business, Development, Testing teams, Architects, SMEs (Subject Matter Experts), and Managers of various business Units.●Coordinate property and casualty quotes with feasibility, development, and operations departments.●Involved in UAT Testing Responsible for preparing personnel and team's daily and weekly status reports regarding the process of UAT testing process.●Responsible for requirements gathering for Policy center configuration user story for new business, Policy Cancellation, Renewals, Endorsements, Post issuance transactions, Forms, and Payment plans rules, ABA verification using GIACT and NACHA, and Five9 integration.●As a functional consultant, implemented Guidewire Insurance Now Policy Center through an Agile Scrum development model.●Developed a thorough and repeatable software requirements methodology utilizing the Rational Unified Process (RUP) and Unified Modeling Language (UML)●Orchestrated API from two policy systems to Guidewire Insurance now Policy center, updating Policy API mapping document.●Responsible for defining the scope of the project on Defined Benefit plans, Qualified Plans, and Non-Qualified plans gathering business requirements, and doing gap analysis.

●Assisted in the implementation of effective requirements practices, including gathering User Requirements, and analyzing User Requirement Documents (URD), and functional specification documents (FSD), use and continuous improvement of requirement gathering processes.●Applied RUP methodology with its various workflows, artifacts, and activities to manage the life cycle from the Inception to the Transition phase.●Involved in the full HIPPA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid.●Extensively participated in JAD discussions in gathering and documenting requirements.●Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims payment and other upstream and downstream transactions with HP-Stream and Image-right.●Acted as liaison between external clients and SMEs to generate and standardize product requirements specification documents such as BRD and Use Cases.●Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams, and business processes and workflows.●Assisted in executing Test Cases and performed manual testing in HPQC.

Worked extensively with developing business rules engine enabling the business rules such as referral, prior authorization, eligibility, claims processing and billing essential.Involved in GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims. Gathered business, system and functional requirements by conducting detailed interviews with Business users, Stakeholders and Subject Matter Experts (SME)Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams, and business processes and workflows.Expertise in gathering business requirements, design and development for the BPA, EPSDT, EDMS, EDI, Claims, Financials, Recipient, Prior Authorization and Managed Care modules.Assisted in Conducting UAT User Acceptance Testing to make sure that all the user requirements are catered by the application.HIPAA guidelines and regulations to keep track of Health care transactions like Eligibility Request/ Response, Request and Response for Claims Status, Prior Authorization, Claims Vision and Claims Payment.Hands on experience with JIRA for issue tracking & User stories / requirementsCreated complex reports utilizing SQL Server Reporting Services (SSRS).Experienced in conducting project related Presentations periodically to the management and end users during various phases of Software Development Life Cycle SDLC.Extensively worked on translated high level business / data requirements into Process, Workflow, and Data Flow Diagrams using MS Visio towards facilitating clear understanding of the business processHands on documenting and delivering user Requirement Review Document (RRD), Business Requirement Document (BRD) documents, process flow diagrams.

Responsibilities:Worked /Detailed study of requirement specifications and Business specifications and developing the, customized FSD document.Focussed /local customizations/Support for the modules wealth management, capital markets area Interacting with the client, Preparation and Reviewing of code and the onsite coordinator for issues and queries in the modules handled.Acted as advisor and broker on the purchasing and selling of fixed income securities in the T24 securities module.Performing / tested functionality of trading stocks and executed Trading Reports to cross check with databaseProviding necessary support to Dev QA, UAT teams,Perform deployment testing and post batch sanity checks.Liaison and coordination with various Business Team./stakeholders etc.Documentation and tracking of status .