Screen-Magic is a mobile media co. which provides Mobile Based 2 way communication in a very subtle way for brands / advertisers; & service providers using its unique technology, knowledge and skills in mobile media space. SMS Magic, one of the flagship products of Screen Magic, is most reviewed and recommended application on appexchange. It allows sending & receiving of SMS from standard & custom objects, predefined templates with merged fields can be triggered on workflows. Also actions can be taken on incoming i.e. keyword based replies, auto creation of lead, contact, case, opportunity, task etcDuties: (US&Canada Region) Proactively act on incoming leads and qualify new prospects for our SMS solution on Salesforce to send out messages manually and via Salesforce workflows. Cold call prospects and send emails to find out any current project related to SMS on Salesforce Walk prospects through an application demo to demonstrate features Understand use case and gather requirements to help prospects in application set up as per their needs Gather specific requirements to pass on the details to SE and Developers for any requirement that requires a custom development Maintain records using salesforce.com to high standards of comprehension and accuracy Keep up-to-date with the company’s offerings and ensure that the positioning of offerings is current and accurate to the targeted prospect base Manage forecasts, close deals, send out proposals and payment follow ups. Part of entire sales cycle, perform closure independently and account management.

Duties: Marketing Ensured that the staff is motivated, monitored and measured in line with their KRA’s Prepared daily work chart for team & coordinating the allocation of work. Drove marketing campaigns & lead generation initiatives Motivated the team to achieve high standards and targets. Dealt with and resolving issues and conflicts as and when they arise. Worked with the Sales and Marketing team to drive sales forward. Mentored and trained new recruits and team mates and aimed for a holistically positive working environment. Monitored & reported on standards & performance targets. Prepared and documented of scripts, email templates and trained team on the same Planned & chaired weekly team meetings, with focus on targets, areas of improvements & achievements. Implemented new initiatives. Participated in the recruitment process.  Gave follow up calls to online and field events registrants so as to generate quality opportunities for field sales.Duties: Inside Sales Service Provider & Systems Integrator Worked directly with ‘World Wide VP, Directors and Sales Engineers in Service Provider & Integrator division.  Generated leads, initiated cold calls to prospective service providers & system integrator, follow up, performed pre-sales activities and helped them bringing in new opportunities.  Assisted them in managing meetings, account provisioning, contact discovery projects.  Worked with Zscaler Partners & Service Providers and handled worldwide requests on a daily basis Took care of cancellations and changes in orders and update company records. Worked with EMEA, LTAM and Middle East partner to respond to new leads coming through website, online and field campaigns.Proven record of discovering valuable contacts (worldwide) and managing accounts of companies like BT, Telefonica, Verizon Business, Orange, HP, Colt Telecom, SurfEasy, Cable & Wireless, Sprint and many more.

Headquartered in New York, NY IDS provides Engineering & Design, Software Services, Legal Process Outsourcing, Healthcare and BPO Solutions to its clients around the world.Team Lead Oct, 2009 – Jan, 2011 (1 year 4 months)Worked for processes of Secure Computing, McAfee Inc (NASDAQ: MFE) and Zscaler SofTech Ltd and lead a team of 15 highly charged and motivated Account Development Reps. Duties Managed a Team of 15 highly charged and motivated Account Development Representatives responsible for contacting IT Head’s across US & Canada for online events. Facilitated & guided the team in meeting the targets in generating leads daily, weekly and monthly. Handled queries and provided resolutions to the Team  Prepared and maintained performance, attendance reports for Team members. Identified training requirements and designing the training module. Trained executives on product as well as process knowledge. Coordinated with Quality Analyst to ensure superiority in work standards Responsible majorly for all the Operations and Admin related tasks. Participated in recruitment and retention programs Driven marketing campaigns & lead generation initiatives Performed Data mining and Data management in Salesforce.comSr. Process Executive: July, 2007 – Oct, 2009 (2 year 4 months)Duties Contacted US Corporate (IT Managers, IT Directors, and Administrators) to invite them to online demonstrations of the company’s product(s). Lead generation and qualification and Contact Discovery Projects whilst working on tools like Salesforce.com, Jigsaw, Lead411, Hoovers and other online tools.Sr. Process Executive: Oct, 2006 – June, 2007 (9 months) Contacted Small and Medium sized business owners across US & Canada to understand their needs for capital funding program,evaluated, qualified them and passed to the field sales. Assisted Team lead and fellow team members in follow up calls.