Developed and deployed AWS Lambda functions using Golang for real-time dataprocessing, reducing system latency by 30%.Collaborated on the migration of monolithic applications to serverless architectures,improving scalability and reducing operational overhead by 15%.Implemented logging and monitoring systems using AWS CloudWatch, leading toimproved system reliability and reduced downtime.

Help Desk Supervisor / System Admin 25th InfantryDivision | Schofield Barracks, HI● Managed a team of 5 personnel, leading them to achieve 100% certification inCompTIA Security+ within six months.● Directed the implementation of cybersecurity protocols for over 5,000 systems,increasing security compliance and decreasing vulnerabilities by 25%.● Reduced operational costs by over $100,000 annually by optimizing the brigade'stelecommunications system and eliminating 700 excess landlines.Help Desk System Administrator II 4th InfantryDivision | Fort Carson, CO● Provided IT support for over 5,000 users, resolving 3,000+ tickets and improvingissue resolution time by 40%.● Streamlined the imaging process for all military systems, reducing turnaround timefrom 14 business days to 48 hours.● Led the management and optimization of the unit portal, facilitating secure filesharing and access for over 10,000 users.● Provided insights through trend analysis, contributing to continuous qualityimprovement efforts.