Lama Habr, Shrm-Cp, Lssgb Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Implement and integrate EA and BPM tools, streamlining processes and enhancing overall efficiency.
• Conduct workshops with stakeholders to capture detailed operational insights for both Enterprise Architecture (EA) and Business Process Management (BPM) scopes, fostering collaboration and continuous improvement.
• Develop, improve, and implement comprehensive frameworks for process and policy management, ensuring robust and effective operations.
• Design and map business processes using BPMN notation, creating clear, detailed visual representations that align with organizational objectives.
• Create and refine the Delegation of Authority Matrix and related policies, identifying strengths, weaknesses, risks, controls, and opportunities for improvement based on thorough requirement analysis.
• Develop and maintain the enterprise architecture framework, establishing principles, standards, and guidelines to support strategic goals.

Worked with Companies & on Projects within UAE, KSA, Egypt and Lebanon covering several industries: Event Management - Production - Retail - Telecom - Software Development - Digital Media - Lighting Design - Construction & Building Material. - Manage and coach HR teams/personnel in several organizations in order to design and implement the required HR.

Lebanon

- Liaise with line managers for recruitment purposes, then source, shortlist and interview potential candidates- Handle and organize internship programs across the bank- Organize and participate in recruitment days, external events, job fairs…- Develop and implement the Employee Relation function - Conduct field visits, engage with employees and provide.

- Liaise with line managers for recruitment purposes, then source, shortlist and interview potential candidates- Handle internship process at the bank- Organize and participate in recruitment days, external events, job fairs…- Work within sprints on HR related projects aiming to enhance relevant processes, procedures, employee well-being, recruitment and.

Jal El Dib

- Develop and implement policies on issues such as working conditions, equal opportunities disciplinary procedures and absence management - Manage to help the HR department in the recruitment process: Vacancy posting, CV screening, CV database update, Phone interviews, Interviews, Induction plan, Trainings, etc. - Provide innovative suggestion in updating.

Achrafieh

- Data entry- Complete Job Descriptions for various positions- Suggest new Job Descriptions for new positions - Work on defining competencies with their positive and negative indicators- Assist in the Performance Appraisal process - Assist in developing the Payroll process and the "Raise Request" process

Bachelor’S Degree, Work And Organizational Psychology

Bachelor'S Degree, Clinical Psychology

Attended courses in Clinical Psychology until 2013 then transferred to Work and Organisational Psychology.

French Baccalaureate, Literature