Timothy L. Email & Phone Number

Enjoying more family time, traveling, managing family investments

Los Angeles, Ca, Us

• Over 10 years experience in providing design, management, support, upgrade and maintenance for Cisco DNAC, Prime Infrastructure, wireless controllers (WiSM1, WiSM2, 5508, 5520), Access Points (1242, 1142, 2602, 2802, 3602, 4800) and Meraki Cloud managed devices (MS Switches, MX Security Appliance, MR Access Points)• Proficient in performing predictive, passive and active wireless survey using Ekahau Site Survey and Airmagnet Survey Pro• Utilize Savvius (Wildpackets) Omnipeek to troubleshoot wireless client roaming and authentication issue• AirMagnet Spectrum XT and Metageek Chanalyzer to identify and locate wireless interferences• Manage Infoblox Grid to maintain high availability DDI (DNS, DHCP & IPAM) services

• Successfully led a $100,000 IT system upgrade project - migrated all servers at headquarter and branch offices to a centralized colocation• Developed implementation to convert 200 desktop clients from Windows 2000/XP OS to Thin Client Desktop/Terminal Server environment to achieve a cost saving of $60,000 by extending the service life of 200 4-year old Dell computers; also reduced system downtime due to virus/spyware outbreak and minimized the negative effects of desktop hardware failure• Established completely new Windows 2003 Active Directory Services forest and domain structure• Implemented Group Policy to secure Terminal Server and restrict user access• Implemented Microsoft Windows Server Update Services (WSUS) to automate Microsoft Windows 2003 Server software patches and hot fixes deployments• Secured all colocation servers using TippingPoint IPS/Firewall/Router to only allow access to necessary applications – Terminal Server, web, FTP, ThinClient Server, etc.• Configured persistent point-to-point VPN connections with major GDS ticketing vendors' (Galileo, Apollo, Sabre) private networks to replace obsolete dial-up modems• Successfully migrated databases on Microsoft SQL 2000 servers to two new SQL 2005 servers and relocated 2 e-Commerce websites to new Windows 2003 Server running IIS 6.0 overnight• Set up SharePoint services on IIS web server for document collaboration between corporate and remote offices• Migrated IMail email server with over 200 mailboxes to a new colocation email server, and upgraded IMail to version 2006 in a single weekend• Converted all wireless computers to more reliable and secure Powerline HomePlug network connections• Converted local USB/Parallel printers to network printers and shared printers in the new Terminal Server environment• Designed Disk-to-Disk-to-Tape backup scheme using a NAS Server attached to an external LTO2 Tape Drive and scheduled daily and weekly backups using Symantec-Veritas Backup Exec

Westlake Village, Ca, Us

• Supported over 100 local and 1000 WAN users in a health care-oriented, 24/7 environment• Developed standard desktop images and procedures for imaging computers for all locations• Installed, published and troubleshot applications on Citrix servers• Served as the lead analyst in the Windows XP Rollout project (upgraded from Windows 95)• Responsible for evaluating, planning, testing and implementing ipMonitor 7.5 system to monitor and alert on the conditions of all servers and network devices• Participated in the following major network systems roll-out design and implementation: Microsoft Exchange 5.5, Microsoft Office 2000 upgrade planning and deployment using Microsoft SMS• Served as a project team member coordinating new HR application (ADP HR/Perspective and Payroll) and accounting software (SAP GUI 4.6D) roll-outs company-wide• Designed and implemented Novell Server login script for the purpose of upgrading Norton Anti-Virus Corporate Edition over 1000 LAN/WAN users’ to the latest version• Created and revised written company-wide standardized policies and procedures• Upgraded 3COM Superstacks 3300 network switches at corporate location• Installed and configured new HP/Compaq Proliant Servers using SmartStart• Installed and configured network printers (HP LaserJet 4000s, 5000s, 8000s with JetDirect modules)

• Administered daily tape backups, performed virus scan update and set up network privileges• Supported over 60 in-house LAN users - troubleshoot and repair both desktop and mobile computers• Supported desktop and network issues in a mixed Microsoft/Novell TCP/IP network environment• Solely responsible for the Installation of a brand new APC’s NetShelter Rack System• Troubleshot PC and laptop hardware – Gateway desktop, IBM ThinkPad and Dell Latitude laptops• Coordinated new hardware orders and returns with vendors• Major applications supported included: Internet Explorer 3.x/4.x, Novell IntraNetware 4.11, GroupWise 5.1, Cheyenne's FAXserve and ARCserve 6 for Novell, Seagate Backup Exec, IBM Anti-Virus Enterprise Edition 3.0, WinFax 7.x/8.0, PCAnywhere32 7.5, ACT 3.X/4.0, Lotus 1-2-3, MS Office 95• OS supported: Primarily Windows NT Workstation 4.0 and Windows 95 systems, Windows for Workgroup 3.11/DOS 6.22 clients

• Provided Tier 1 & Tier 2 technical support to customers• Assembled new computers and performed hardware upgrades on desktop PCs and laptops• Installed and upgraded software including MS-DOS, Windows for workgroup 3.1, Microsoft Office Suite • Troubleshot and repaired a wide variety of desktop and notebook computer hardware - Intel 386s, 486s, Pentiums, Pentium Pro, Cyrix, AMD systems, network laser printers, scanners, EIDE and SCSI hard drives, tape backup and CD-ROM drives, fax modems, audio, video and network adapters• Installed and configured Novell Netware 3.1 servers• Performed onsite network (CAT5) wiring and 10-baseT hub installation

Bachelor Of Science (B.S.), Electrical & Computer Engineering

Education record