Experienced in sales, administration, and customer service with a proven track record in achieving targets and fostering client relationships. Currently excelling as a Sales Specialist at Azerbaijan Global IT Technology, I also bring strong administrative skills from my role at Oops Beauty Academy and data analysis expertise from Monitera. Previous roles at Kapital Bank and Ejder Auto Gallery have further honed my customer service and sales capabilities. Passionate about driving business success and delivering exceptional client experiences. Let's connect!
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Sales SpecialistAdgoBaku, Az -
Sales SpecialistAzerbaijan Global It Technology Jun 2024 - PresentBaku, Baku Ekonomic Zone, AzerbaijanIdentify and target potential clients through various channels (networking, cold calling, email campaigns, etc.).Develop and maintain relationships with new and existing clients.Understand client needs and present appropriate IT products and services solutions.Achieve and exceed sales targets and quotas. -
AdministratorOops Beauty Academy Aug 2023 - PresentBaku, Baku Ekonomic Zone, AzerbaijanGreet clients warmly and ensure they feel welcome.Handle client inquiries, appointments, and complaints in a professional and timely manner.Provide information about salon services, pricing, and promotions.chedule and manage appointments using salon management software.Confirm and remind clients of upcoming appointments.Optimize appointment bookings to maximize salon productivity and reduce downtime.
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Reporting SpecialistMonitera Jul 2021 - Mar 2024Istanbul, TurkeyGather and consolidate data from various internal and external sources.Perform data validation and cleansing to ensure data quality.Analyze data to identify trends, patterns, and insights.Maintain documentation for reporting processes, methodologies, and data sources.Ensure reports and dashboards are updated regularly to reflect changes in data sources and business requirements.Conduct periodic reviews of reporting processes to identify and implement improvements. -
Call Center SpecialistKapital Bank Jan 2022 - Sep 2022Baku, Contiguous Azerbaijan, AzerbaijanHandle inbound and outbound calls in a timely manner.Address customer inquiries, provide accurate information, and resolve issues effectively.Follow call scripts and protocols to ensure consistency and quality of service.Stay updated on company products, services, policies, and procedures.Provide customers with accurate information about promotions, products, and services.Participate in training sessions and workshops to enhance knowledge and skills.Identify customer needs and provide appropriate solutions or escalate issues to the relevant department.Maintain a calm and professional demeanor, even in challenging situations.Follow up on unresolved issues to ensure customer satisfaction. -
Office ManagerEjder Auto Gallery Sep 2019 - Sep 2021Istanbul, TurkeyFollow up with customers post-sale to ensure satisfaction and address any concerns.Develop and maintain a database of potential and existing customers.Foster long-term relationships to encourage repeat business and referrals.Meet or exceed monthly sales targets and performance goals.Participate in sales meetings and training sessions to stay updated on industry trends and best practices.Provide regular sales reports and updates to management.
Laman Hasanzada Education Details
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Human Resources Management/Personnel Administration, General -
Sociology
Frequently Asked Questions about Laman Hasanzada
What company does Laman Hasanzada work for?
Laman Hasanzada works for Adgo
What is Laman Hasanzada's role at the current company?
Laman Hasanzada's current role is Sales Specialist.
What schools did Laman Hasanzada attend?
Laman Hasanzada attended Marmara University, Baku State University.
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