• Maintaining lab and IT server infrastructure (VMware vCenter and ESXi configuration, Linux & Windows VM setup and management), server patching• Setup and maintenance of backup and restore solution (Veeam Backup & Replication)• Lab and IT process documentation creation and updates (GitLab, Box, Google) • Provisioning automotive ECU’s with OS/BSP such as Linux, Linux-RT and QNX• Provisioning servers, desktops and laptops (Ubuntu Server/Desktop, MacOS), including hardware installation and post-provision configuration• Created and maintained all post-provisioning scripts using tools like Ansible and bash• Monitoring and resolving user issues via Freshservice ticketing system• MDM and identity management (JumpCloud)

• Complete setup, maintenance and ownership of lab infrastructure equipment (server cabinets, UPS, PDU, switch, automotive ECU’s, servers, desktops and Raspberrry Pi’s)• Setup Ansible project to centrally configure and maintain all lab systems• Interacted with various teams, understand different use cases, and help in accommodating those use cases in the lab• Provide ongoing maintenance to have 99% uptime of the lab systems• Maintaining lab and IT inventory

• Monitor the lab infrastructure and solve or escalate issues accordingly• Build, configure, deploy and maintain servers in their designated cabinets• Process server installation requests using diverse hardware & operating systems• Provide support to the company’s customers via ticketing or phone systems• Handle asset tracking, RMA’s and shipping/receiving items for the data center

• Maximize the opportunity to take ownership of a career through reflection that ignited the fire to return to IT infrastructure engineering work as an individual contributor• Foster a culture of customer service, teamwork, and communication by serving as personal vehicle driver with UPS which enabled a unique perspective as vendor or outsourcer regarding products and services• Completed several continuing education courses on LinkedIn Learning

• Exceeded customer satisfaction by leading seven local and remote engineers in consistently delivering services that aligned ticket response times with a corporate brand of lab reliability• Coordinated efforts of seven engineering teams to accurately define hardware and software requirements and lab services needed for the on-time completion of project deliverables• Effectively planned capacity for entire $25M+ lab operation to ensure proper power, cooling, rack space, and inventory of equipment to support business-critical objectives• Reduced capital expenditures (CAPEX) 45% while increasing productivity 55% by designing and deploying Oracle kernel-based Virtual Machine (KVM) & VMware hypervisors• Empowered architects and designers to invent the next generation of hardware in a virtualized environment by implementing NVMe over Fabrics in Oracle KVM hypervisor, via SmartNICs using TCP or RoCE

• Orchestrated relocation of 200+ racks of equipment from Pillar to Oracle labs in 48 hours with minimal downtime• Devised and configured 200+ racks of equipment supporting the development, testing, and qualifying of Oracle Flash Storage Systems (SAN/NAS/iSCSI) in five R&D labs

• Provided senior-level technical leadership in the guiding and training of seven engineers across two campuses while supporting the mission-critical operation of a $25M+ Flash storage system lab• Reduced customer tickets by establishing and sustaining technical documentation detailing design and process of deployed hardware and software• Increased team productivity by programming Bash Scripts and automating manual tasks related to the 2K+ servers, VM’s and network switches in the lab• Integrated SolarWinds monitoring on 100+ network switches to drive high-impact lab decision-making by generating fault, performance, and availability alerts

• Instrumental in tracking 2K+ servers, virtual machines, and network switches by engineering a lab inventory database to maintain automated testing and for reporting purposes• Expanded scope of role through promotion from regression testing to supporting the entire lab engineering team in all phases of development

• Performed regression testing on Pillar Axiom storage servers