"Progress is impossible without change, and those who cannot change their minds cannot change anything." ~George Bernard ShawI have been successful in my 13+ year career in operations and human resources because I jump at the opportunity to drive change management. My diverse cross-functional leadership background has been inclusive of me identifying opportunities to optimize processes, drive operational efficiencies, and streamline production. I’m passionate about transforming my employer’s visions into reality through strategic budget and operations planning, client collaboration, process improvement, and directing operations in multiple industries. I have been successful in leveraging my expertise in training and development, vendor and contract management, and data and root cause analysis to meet organization objectives. AREAS OF EXPERTISE• Change Management• Servant Leadership• Program Management• Operations Management• Administrative Operations• Training and Development• Performance Management• Risk Mitigation• Employee Relations• Operational Efficiency• Contract Negotiations• Strategic Planning