Lamaya Baker Email & Phone Number

United States

8812 Coleman Blvd Frisco, Texas 75034

Dallas/Fort Worth Area

Frisco, Texas

Dallas, Texas

• Identify and analyze customer’s business needs and requirements across HR/Benefits and Recruiting areas.
• Provide exceptional oral and written communication and able to deliver presentation of the functionality of the system that resonates with the customer.
• Designated as the Subject Matter Expert in Recruiting and HR/Benefit Modules.
• Work closely with sales during presale process to answer complex RFP questions and to also identify opportunities and risks prior to sale completion.
• Responsible for mentoring and educating new employees on the HCM product and company best practices.
• Facilitate business requirement gathering sessions and provide direction and consultation.

Plano, Texas

• Consult with potential and existing clients on Federal and State Family Leave laws.
• Gather FMLA and other Company Leave Plan administration requirements.
• Work closely with clients’ benefits broker/vendor to ensure all historical data is received in specified format.
• Delivered highly professional presentations in person or WebEx to groups of 10+ at all levels.
• Collaborate with sales and account management in the presale process for potential FML accounts acting as the subject matter expert (SME) and providing RFP responses.
• Responsible for obtaining critical information from sales, account management, client and broker. Quickly resolve all issues relative to case set-up and timing of deliverables.

Dallas, Texas

• Responsible for the functional setup and maintenance of PeopleSoft HRMS and Benefits modules.
• Define functional requirements, conducting detailed analysis, and acting as a liaison between I.T. and Human Resources.
• Consult with store managers to identify their HRIS and Ad Hoc reporting needs.
• Partner with IT, Payroll and external vendors in the design, implementation and testing of FTP and external system interfaces.
• Resolve end-users system issues and improvement requests.
• Create reports and analyze data for the purpose of Quality Assurance and auditing.

Dallas, Texas

• Manage the full SDLC of HR & Benefit Solutions for midsized to large corporations.
• Project management of 8-12 implementation projects at one time.
• Perform detailed systems analyses with clients to ensure proper interface with ADP/Payroll and Time & Labor systems.
• Provide Sales team and Project Managers with complex functional and technical solutions.
• Deliver highly skilled pre-sales presentations and technology demonstrations to prospective clients.
• Maintain client relationship with superior customer service and day-to-day communication.

Fort Worth, Texas

• Provide on-going recommendations for the end-user design and setup during the implementation of Lawson HR System.
• Trained end users and Managers on Lawson HR System and Position Manager recruiting software.
• Documentation of business process and redesign.
• Improved FMLA and COBRA participant tracking process by utilizing MS Access and VBA.
• Adhoc reporting and database audits using database report writing tools.
• Analyze compensation and benefit survey data to provide to management to assist in making important decisions.