Corey Lamb Email & Phone Number

Seattle, Wa, Us

Houston, Tx, Us

-Plan and execute monthly tenant events to engage tenant employees-Manage tenant amenity spaces including conference rooms (including booking), fitness center, mail room, and waste diversion program (Recycling/E-Recycling)-Implemented a building app to help increase engagement and modernize the tenant experience-Leveraged automation tools to reduce manual work for repetitive tasks-Negotiate multi-year contracts with vendors for a variety of services-Managed and implemented IT update project to address serviceability issues, reduce troubleshooting and downtime while increase security and creating a new cable management standard-Implemented a change from a standard phone service to a UCCV option, providing training and support for team members onboarding as well as coordinating with IT to install software on all workstations-Primary contact for all tenants to support any tenant requests or concerns-Create and sent tenant invoices-Maintain tenant contact records-Managed Vendors Insurance to ensure it met requirements-Worked with tenant contacts and a third party vendor to ensure that tenant insurance was accurate and current, achieving the highest percentage of compliance ever at our site-Implemented security processes to identify potential issues and a way to monitor once identified

Bellevue, Wa, Us

- Coordinate meetings with T-Mobile executive assistants, senior leadership, and 3rd party vendors by identifying resources, sent specific requirements and ensuring all interdependencies are met- Leveraged Project Management industry best practices and methodologies to ensure events and projects were delivered within scope and on time- Provide live production support which can include operating A/V equipment, producing the event, and client communication- Onboard new A/V support technicians and work with existing technicians on continued learning- Administrative duties include AR/AP, inventory management, hardware maintenance, procurement, vendor management, freelancer management

Addison, Tx, Us

- Supported the regional Vice President and regional property managers by providing weekly monthly financial reporting, processing commissions, and coordinating meetings- Supported the Marketing Director by providing detailed data to support reporting and marketing sources evaluation to ensure lead quality and costs were adhering to regional standards- Administrative duties include shipping and receiving, front desk coverage when applicable, and client facing responsibilities

Amsterdam, Netherlands, Nl

- Responsible for creating and implementing a leadership and organizational development program for the Senior Customer Service role- Created a database to start capturing specific data points to inform management and senior leadership, which would inform a new call center model - Customer service responsibilities included de-escalating customer calls, internal and external client follow up, account changes, payment processing, and negotiating reservations for larger clients

Satellite Beach, Florida, Us

- Managed a start-up face and body painting company with 18 freelance employees- Grew the business 20% year-over-year by creating innovative sales strategies to increase revenue, networking with business partners in the area to expand our locations, and by negotiating with supply vendors to keep or lower our costs- Responsible for marketing campaigns, booth design and branding- Expanded from 1 location to 3, and provided mobile offerings for client events- Expanded product offerings from children-specific designs to intricate, more complex design to attract new demographics

Managing 25 Locations and 30+ employees servicing local grocery stores. Responsible for recruiting and training many different positions including other Assistant Area Managers. Was able to successfully manage the acquisition of new contract stores through staffing and cultivating relationships with clients. Ensured proper scheduling, inventory, and quality of store cleanliness. Worked closely with other contractors for store remodels and new builds for clients (Safeway and Albertsons) Communicated with employees in Spanish (learned on the job)

Bachelor’S Degree, Business Administration, Management And Operations

Associate’S Degree, Business Administration And Management, General