Technical Documentation Specialist
Current• Software testing of CSOS (Control Substance Ordering System) system upgrades and modifications.• Monitor CSOS (Control Substance Ordering System) application for regional and national network outages.• Development of internal and external CSOS training and troubleshooting documentation.• Monitor AS2 (Applicability Statement 2) and FTP (File Transfer Protocol) network traffic for error resolutions. • Resolve CSOS website customer issues.