Corey L. Email & Phone Number

Bryant, Arkansas, United States

Hot Springs, Ar

• Manged an IT team of 4 staff at multiple locations • Reconfigured entire VPN network structure from policy based to route based VPN utilizing L2TP/IPsec and OSPF • Configured and maintained deployment images for all Windows endpoint devices • Implemented VMware Workspace ONE UEM for all workstations and mobile devices • Manged an expansion from 7 locations to over 40 • Manged upgrade of Microsoft Dynamics GP from 2016 and SQL 2012 to MS Dynamics GP 2018 and SQL 2016 utilizing Windows Server 2016 remote desktop services to deploy GP as a remote app • Migrated network monitoring to ubiquity UNMS and UniFi server • Migrated from Avast business antivirus to ESET Endpoint Security with the ESET Security Management Center hosted in a self configured Azure virtual server.

Hot Springs, Ar

• Installed, configured, and maintained all IT equipment. Including but not limited to routers, switches, access points, workstations, servers, and VOIP devices. (Cisco, Ubiquity, HPE, Dell, Lenovo, SonicWALL, Yealink, Grandstream, etc) • Planned, configured, and implemented entire network router vendor change. • Implemented network monitoring service utilizing Cacti on a Linux server. • Upgraded AD function level from Windows Server 2008 R2 to WS 2012 R2 • Migrated Microsoft Exchange 2003 to 2016 Hybrid with O365. • Built server as a VMware ESXi hypervisor and migrated multiple virtual servers from aging hardware to increase capacity and performance. • Maintained 3 ESXi 6 hypervisors managed with vSphere 6.7 server. • Installed and maintain physical and virtual servers utilizing various server operating systems. (Windows 2008R2, 2012R2, 2016, and Linux Debian/Ubuntu) • Maintained backups of all servers utilizing Veeam Backup & Replication • Maintain documentation of the network, along with asset locations using the Visio diagrams, and the Spiceworks Inventory application.

Ram Powell Tlp

• SAP super user and local focal point.• Reconciled vendor statements and handled payment complaints or discrepancies.• Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.• Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.• Documented business requirements, functional specifications and training procedures.• Managed a staff of 10-15 people while relieving the utilities team lead.• Reviewed and approved permit to work and LOTO documents.• Coordinated work between multiple departments.• Sourced qualified vendors to provide program resources.

Ram Powell Tlp

• Install and maintained Allen Bradley PLC systems. • Maintained and monitored the server room, the wireless network and other server infrastructure.• Tested and maintained computer-related industrial electronic control systems and electrical components.• Developed permit to work and LOTO documents.• Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.• Conducted highly complex diagnostic and operational tests.• Inspected equipment for proper performance and correct communication.• Maintained and repaired well production and automation equipment.• Installed, maintained and recommended appropriate field solutions for electronic products.• Trained end-users on electronic controllers.• Maintained proper communications on field automation equipment.• Confirmed correct hook-up of sensor lines and complete information display.

Lafayette, Louisiana Area

• Maintained computer and physical filing systems.• Received, screened and routed incoming calls.• Provided complete meeting support including preparing materials and taking notes.• Created reports and presentations. • Leveraged advanced skills and training to support operational needs of multiple departments.• Met challenging quotas for productivity and accuracy of work. • Examined, categorized and sorted incoming documents.• Tracked incoming and outgoing files and materials.• Located missing file materials.• Responded to internal and external requests for information.• Created reports, correspondence and spreadsheets with Microsoft Office programs.• Prepared new files and assigned tracking identification numbers.• Upheld confidentiality of all information.

Broussard, La

• Delivered on-site IT and AV technical support for staff.• Maintained and monitored the server room, the wireless network and other server infrastructure.• Set up staff workstations with PCs, phones and laptops.• Translated technical specifications into detailed product requirements.• Oversaw the daily performance of computer systems.• Ensured proper installation of cables, operating systems and software.• Trained users in the proper use of hardware or software.• Trained users in Microsoft Office software.• Built and repaired Dell and Gateway computers.• Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.• Trained both internal and off-site users in repairing and resolving recurring issues.• Resolved virus and malware issues.• Set up and configured hardware and software on company equipment.• Maintained accurate hardware and software inventories.• Restored data, operating systems, files, documents and drivers.

Morgan City, La

• Service existing accounts and obtains orders.• Submit orders by referring to price lists and product literature.• Keep management informed by submitting activity and results reports and resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.• Install, update and maintain all computers and networks, including all CNC machine networks, as an Administrator.• Expedite schedule, estimate, and program CNC machines.Interfacing with customers, engineers, and machinists.

Morgan City, La

• Built and repaired Dell, Gateway and HP computers.• ​Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.• Trained both internal and off-site users in repairing and resolving recurring issues.• Ordered necessary supplies and parts to repair malfunctioning hardware.• Resolved virus and malware issues.• Restored data, operating systems, files, documents and drivers.• Traveled up to 50 miles to meet customers on location to handle hardware and software issues.• Installed system software, including Windows, Novell, Mac OS, and Linux.• Reviewed logs for all networking devices for unresolved abnormalities and problems.• Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.• Communicated with vendors to resolve network outages and periods of reduced performance.• Documented all server and network problems and other unusual events in detail.• Upgraded and expanded network systems and their components.• Designed and implemented networks in collaboration with project engineers.• Implemented and maintained firewalls, series switches and security appliances.• Diagnosed system hardware and software problems using advanced root-cause analysis.• Monitored system logs for all company computers and devices to maximize up-time.

Education record

Information Technology