Avec une pratique clinique en naturopathie et des consultations individuelles, j'ai traité plus de 200 clients en évaluant de manière holistique leur santé. J'ai développé des plans de traitement personnalisés en utilisant des approches naturelles telles que la nutrition, les plantes médicinales et les probiotiques. J'ai animé des ateliers et séminaires pour promouvoir la santé naturelle et j'ai collaboré avec d'autres professionnels de la santé pour offrir des soins complets à mes patients.Je suis engagé dans la formation continue pour maintenir mes connaissances à jour. Je me forme régulièrement à travers des séminaires et des conférences spécialisées. Ma spécialisation en santé intestinale mêle l'analyse du microbiote, les cures de nettoyage à base de plantes et les probiotiques. En évaluant les déséquilibres du microbiote, je conçois des protocoles de traitement personnalisés pour soutenir une digestion saine et renforcer le système immunitaire.Mon parcours professionnel en tant que naturopathe démontre mon engagement à fournir des accompagnements de qualité et personnalisés. J'ai une approche holistique en évaluant la santé globale de mes clients et en concevant des plans de traitement adaptés. Je reste à la pointe des dernières avancées et en m'impliquant dans des associations professionnelles. Ma spécialisation en santé intestinale me permet d'offrir des solutions ciblées pour restaurer l'équilibre du microbiote et favoriser une meilleure santé globale

At the beginning of 2016, my role evolved as the Applications & Support Manager of Genomic Vision. It encompassed the following responsibilities:- I am responsible for overseeing and managing the applications engineering team, which includes task allocation, performance monitoring, ongoing training, and professional development of team members- I plan team activities based on company objectives and customer needs. This includes coordinating on-site platform installations, scheduling training sessions, organizing demonstrations and presentations, as well as managing appointments and timelines- Providing high-level technical support to both customers and the applications engineering team is within my scope. This involves resolving complex technical issues, addressing customer inquiries, identifying solutions, and managing escalations if necessary- Building and maintaining strong relationships with customers is a priority, achieved through regular on-site visits, meetings to understand their needs, discussions on product updates, and providing guidance on the effective use of the genetic diagnostic platform- I work closely with other departments in the company, including R&D, Quality, and Medical. I share customer feedback, provide insights for future product improvements, collaborate on specific projects, and contribute to strategic planning- Establishing key performance measures to evaluate team effectiveness is part of my role. This includes metrics such as customer satisfaction, problem resolution rate, installation and training timelines, as well as individual performance of team members- As a company representative, I participate in events to promote our products and services. I establish connections with potential new clients and share the latest technological advancements

I joined Genomic Vision in 2011 to support the international commercial launch of the Molecular Combing genetic analysis platform by creating and developing the Applications strategy of the company under the supervision of the Sales Director. My role included:- Building and developing strong relationships and processes with customers and partners- Focusing on the customer and providing the voice of the customer as inputs to the R&D team- Coordinating platform preparation and installation processes- Documenting feedback on products performance and customer satisfaction to facilitate the continuous improvement of company products and services- Minimizing platform downtime, investigate complaints, and providing scheduled maintenance and upgrades- Establishing best practices and systems to efficiently track instrument status, field activities, and customer satisfaction- Developing and implementing training programs on the platform

In 2011, I had the opportunity to join Theraclion to support the international commercial launch of their innovative surgical robot with no scars using focused ultrasound. My responsibilities included:-Overseeing the installation of the treatment robot at customer sites, ensuring all equipment is properly configured and operating optimally- Providing comprehensive training to surgeons, medical staff, and operational teams on the use of the robot. This includes teaching best practices, specific surgical techniques, and protocols for utilizing the robot and its accessories- Serving as the primary point of contact for delivering technical support to users. I diagnose and resolve technical issues, address inquiries, and provide guidance to optimize the device's usage- Collaborating closely with medical teams, including surgeons, surgical teams, and healthcare professionals, to understand their needs, expectations, and challenges. I also gather feedback to continuously improve the robot's performance- Establishing and maintaining strong relationships with clients, including hospitals, clinics, and practitioners, by advising them on the benefits and applications of the product. I identify new market opportunities and contribute to the startup's business development- Staying up-to-date on technological advancements in the field of robotic surgery and focused ultrasound. This includes attending conferences, reading scientific articles, and understanding market trends to ensure the robot remains competitive and at the forefront of innovation- Gathering user feedback and relaying it to the R&D team. This feedback helps improve the robot's performance, safety, and user-friendliness, ultimately contributing to its evolution and success in the market

After my graduation from University, I was recruited by Hitachi Medical Systems, a leading company in the field of medical imaging devices and commercializing ultrasound, scanner and MRI platforms. I operated as a Regional Customer Service Engineer, overseeing a fleet of 350 ultrasound machines. My role involved:- Installation, maintenance, and troubleshooting of ultrasonic imaging devices- Conducting comprehensive user training on equipment features, safety protocols, and best practices- Providing prompt and effective technical support to customers, both remotely and on-site, to diagnose and resolve technical issues- Assisting healthcare professionals during medical procedures involving ultrasound, ensuring equipment functionality and offering technical support- Managing customer claims and warranty processes, evaluating reported problems, and proposing suitable solutions- Staying up-to-date with technological advancements and new features of ultrasound devices through ongoing training sessions- Maintaining accurate records of interventions, repairs, and customer interactions, as well as preparing detailed reports on issues, implemented solutions, and recommendations for product and service enhancements