Delivery Project Management Leader with over 20 years’ expertise Directing a multitude of stakeholders at leadership levels demonstrating excellent change and transformation talents in cross-functional teams. Leading teams of up to 8 people, responsible for budgets up to 30 million. Breadth and depth of expertise in Delivery, Infrastructure, SRE, Dev Ops, Audit, Change Incident Problem Management. Accomplishments: built teams of high performing cohesive professionals, brought together different styles of management as a natural born leader. Showed success using the different leadership styles and focusing on Servant Leadership. Strategic mindset with Tactical mindset. Responsible for Directing the delivery of Services and their Life Cycle of transition, delivery, maintenance and retirement of services related to IaaS, SaaS, Cloud Business Models, Data Center Facilities, Server, Storage, Excellent communication skills with strong writing and documentation capabilities. Able to handle multiple engagements with vendor management and high dollar value stake production systems strong negotiation skills with third party suppliers plus strong knowledge of ITIL processes. I’m known for my role up the sleeves mentality providing hands on guidance as a leader. Use of different Project/Program approaches Predictive traditional waterfall, Agile Adaptive Iterations and Hybrid. Effectively influence change to work toward best practice operations at an enterprise level. Handle business complexity, Team Building and Conflict Resolution with integrity and tenacity and hutzpah.Technical Skills – Microsoft Office, SharePoint, Teams, Azure, MS Project, Google Docs, Slack, Zoom, AWS, Asana, Wrike, Lucid Charts, Visio, Miro, Jira, Confluence, Jira Service Management, CMDBs (HP, Jira, ServiceNow), ManageEngine, Freshservice, SolarWindsLeadership and Professional Achievements:Built, hired, and trained a PMO/PDO team, leading to a fully functional team with three members receiving promotions and secondments.Collaborated with internal and external stakeholders and regulatory bodies for international data center refresh projects in Paris, New Jersey, and Toronto.Achieved annual savings exceeding $250,000 through the rationalization of Mobility Bell Rogers and TELUS contracts.Currently managing a $2 million budget for the ongoing data center refresh and migration from Richmond Hill to Parliament St. in Toronto.
Listed skills include Vendor Management, Change Management, Management, Business Analysis, and 26 others.