Lam Mai Email & Phone Number

- Developed financial models to identify the registrant needs and cost distributions, enhancing operational efficiency.- Applied financial expertise to prepare accurate statements and analyze survey data, facilitating informed decisions.- Delivered exceptional customer service by maintaining clear communication, processing payments, and addressing participant needs.- Collaborated effectively within the department to create a positive and productive team environment while managing resources and overseeing equipment.

United States

- Worked hands-on with clients to assist in financial projections, loan options, and marketing strategies- Performed research and analysis of marketing data- Entered and maintained confidential data in SBDC systems- Assisted with day-to-day content and communications operations- Served as SBDC student representative at UW-Superior supported events- Aided with traditional administrative functions

- Advocated with preparing documents- Collected and finalized data reports- Bolstered the department to organize events

Superior, Wisconsin, United States

- Supervised students to complete struggling assignments- Identified and navigated in improving tutees’ skills - problem-solving, and creative thinking- Held a training session with other tutors once per semester- Tutored a total of 13 courses with an average of 3 tutees per week

- Researched on the current economic performance of a 15-county region in Northeastern Minnesota and Northwestern Wisconsin.- Collected and monitored data on economic performance, company and consumer confidence, and regional stock performance at the county level.

Wisconsin, United States

- Assisted with leading efforts and initiatives of new students’ orientation and transition programming.- Led groups of up to over 20 incoming students to daily activities and building community.

Master Of Science - Ms, Business Analytics

Bachelor Of Science - Bs, Business Administration (Finance Concentration) & Business Analytics, 3.75