• Developed and implemented sales strategies to drive student engagement in the Middle East and North Africa region.• Led the hiring, coaching, and training of the enrollment team, resulting in a cohesive and high-performing team.• Established successful partnership programs with universities and regional partners to expand enrollment opportunities.• Achieved a remarkable 15% annual increase in student enrollment, surpassing year-end targets consistently.

• Developed and executed a go-to-market strategy to recruit high-profile candidates for the Asia Pacific region.• Provided academic and financial counseling throughout the application and admission process.• Collaborated with the admissions committee to review applications and support newly accepted students.• Met year-end student enrollment targets and managed financial aid within budget.

• Conducted in-depth market analysis in the student accommodation sector for the Southeast Asia region.• Developed market entry strategies to promote Student.com services for international students.• Maintained strong relationships with landlords and student properties in multiple countries to facilitate seamless student arrivals and check-in processes.

• Supervised and trained the guest relations team to ensure top-notch customer service. • Coordinated with the hotel departments to provide personalized check-in experiences for VIP guests. • Develop a guest loyalty program to enhance guest retention and satisfaction.

• • Addressed guests’ inquiries and resolved issues to ensure a seamless stay experience. • Conducted daily room inspections for VIP guests prior to their arrival. • Assisted the reception team during peak periods to minimize guest waiting times and enhance efficiency.