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As a National ICT Senior Security Analyst, I leverage my expertise as a Certified Information Systems Security Professional (CISSP) and a SABSA Chartered Security Architect to enhance cybersecurity resilience across diverse sectors. My background is further enriched by my certification in EC-Council Computer Hacking and Forensic Investigation (CHFI v10), allowing me to approach security from both a defensive and forensic perspective.Core Competencies:* Cyber Risk Management* Privacy assessment * Vulnerability Management* Incident and Data Breach Response * Security Architecture* Vulnerability and Threat Management * Cybersecurity Frameworks (ISO27001, NIST, SABSA, CSF, Essential8)* Stakeholder Communication and Training* User Awareness Training * Disaster Recovery and Business Continuity ProcessI am passionate about protecting organisations from cyber threats by implementing effective security strategies that safeguard data integrity and confidentiality. My experience spans multiple industries, including healthcare, finance, and government, where I have successfully:* Document and recommend comprehensive security policies, procedures and guidelines* Conducted thorough security assessments and audits * Produce, update and participate in both Data Breach and Cyber Incident Response* I am skilled at communicating technical issues to non-technical stakeholders, ensuring clarity and understanding * Identifying security gaps, recommending solutions, and establishing ongoing monitoring is essential for a robust cybersecurity postureWith a strong analytical mindset and attention to detail, I excel in translating complex security concepts into actionable insights for technical and non-technical stakeholders alike. I am dedicated to fostering a culture of security awareness and continuous improvement within organisations. I am adept at navigating complex security landscapes, with a keen eye for details, calm, and logical approach to problem-solving, I take ownership of challenges until resolution is achieved.I am staying updated on evolving threats in cloud environments and government regulatory changes regarding data breach notifications that is crucial for effective cybersecurity.
A National Healthcare Organisation
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National Ict Senior Security AnalystA National Healthcare Organisation Mar 2019 - Present*Designing a user awareness program tailored to your local environment and observed user behaviour for addressing specific threats and monitor or measure its effectiveness via KPI (training completion rate, number of incident reports, rate of clicked on unsafe links. Reduced a great number of phishing incidents or compromised id cases. * Reviewing a contract with a Managed Security Service Provider (MSSP) involves assessing various aspects of the agreement, including service delivery processes and Key Performance Indicators (KPIs). Clarify and support onboard procedure , review and fine-tune escalation procedure of an incident response, threat intelligence sharing and continuous improvement. Improved security posture and reduced surfaces of attack, reduced waste resources.*Reviewing security controls for their effectiveness and fit for purpose is essential for ensuring that they adequately protect your organisation while also enhancing user experience. If one was not suitable then develop Selection Criteria for Security Controls that are effectiveness in threat mitigation, usability, scalability, compatibility, cost effectiveness and compliance. Conducted in-depth investigations into fraud and insider threats, maintaining close collaboration with local law enforcement.*Performing an internal audit based on the MITRE ATT&CK framework by evaluating our existing security controls to determine how effectively they detect, prevent, and respond to the tactics and techniques outlined in the MITRE ATT&CK framework. Map current controls to ATT&CK techniques, gaps analysis and review incident response plan.*Attending regular vendor review meetings is a strategic way to strengthen our cybersecurity posture and build a collaborative relationship with vendors, discussing incident trends, challenges, action items, performance metrics, threat landscape updates, industry best practices and service feedback.
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Sme (It Security) WestpacIbm Australia Pty Ltd Feb 2011 - Aug 2015Team Lead | Core Banking Systems SupportLed a dedicated team responsible for the support and maintenance of the bank's core banking systems, fostering a culture of collaboration, skills-sharing, and celebrating team achievements. Key contributions include:* Policy Alignment & Compliance: Regularly reviewed and ensured alignment with organisational mission, objectives, and values, focusing on legal, regulatory, and contractual compliance.* Governance & Standardisation: Periodically assessed policies, standards, and guidelines, particularly following major changes or acquisitions to enhance their relevance to our environment, providing feedback and recommending improvements.* Benchmarking & KPI Management: Established best-practice baselines to measure key performance indicators (KPIs), ensuring we met business objectives and maintained accountability.* Risk Management: Conducted risk assessments, identifying gaps and evaluating potential impacts on business continuity. Developed cost-effective risk treatment strategies and monitored implementation for continuous improvement.* Documentation & Knowledge Sharing: Created a centralised repository for team artefacts and documentation, promoting easy access and reference.* Threat Analysis & Mitigation: Proactively assessed system vulnerabilities and formulated treatment plans to mitigate risks, ensuring secure and resilient operations. Facilitated lessons learned for ongoing improvement.* Clear Communication: Presented technical information clearly, tailoring language to suit the audience's needs, enhancing understanding across teams.* Resource Optimisation: Strategically allocated resources with diverse skill sets to meet business goals within budget and timeframe, delivering high-standard results.* Data Privacy & Confidentiality: Safeguarded sensitive customer information, restricting access to authorised personnel only. -
Ibm - Security Focal Point - Red Hat EnterpriseIbm Mar 2005 - Feb 2011(Department of Health and Ageing, Medicare, Department of Veterans' Affairs, Qantas, Energy Australia)* Demonstrated strict adherence to governance policies and industry best practices in delivering IT services across multiple sectors. Key responsibilities and achievements include:* Governance & Compliance Reporting: Delivered high-level security briefings to governance and compliance committees, providing insights for executive decision-making.* Policy Documentation & Updates: Regularly reviewed and updated security documents to reflect evolving organisational policies and standards.* Audit Readiness & Process Improvement: Developed comprehensive checklists to minimise errors, enhancing data accuracy and ensuring preparedness for audits.* Incident Response & Prevention: Conducted incident reviews and root cause analysis to address issues, implementing proactive measures to prevent recurrence.* Change Management: Actively participated in weekly change management board meetings, assessing technical changes and their impact on business units.* Documentation & Training: Created clear, structured documentation for diverse audiences, providing training that explained both procedural steps and underlying principles.* Cross-functional Collaboration: Worked closely with different teams to ensure optimal customer outcomes, seeking and applying specialist input when needed.* Innovation & Efficiency: Researched and assessed tools and technologies to improve operational efficiency and effectiveness.* Gap Analysis & Compliance Audits: Conducted regular gap analysis using industry standards (ISO27001 and NIST 800 Series), ensuring the internal security program aligned with best practices.* Tailored Training for Global Teams: Delivered training sessions to overseas colleagues, adapting content to address cultural differences and varied technical backgrounds.
James Lam Skills
James Lam Education Details
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Computer Science
Frequently Asked Questions about James Lam
What company does James Lam work for?
James Lam works for A National Healthcare Organisation
What is James Lam's role at the current company?
James Lam's current role is National ICT Senior Security Analyst | CISSP | SABSA Chartered Security Architect | CHFI | Cybersecurity Experienced in Risk Management and Incident Response.
What is James Lam's email address?
James Lam's email address is ja****@****ibm.com
What schools did James Lam attend?
James Lam attended Unsw Australia.
What skills is James Lam known for?
James Lam has skills like Information Security, Linux, Storage Virtualization, Data Center, Itil, Cloud U Rackspace, Configuration Management, Cluster, Troubleshooting, Mentoring, Vendor Management, Team Leadership.
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