Gerald Lam Email & Phone Number

Hong Kong Sar

Own overall responsibility for all Procurement activities across the Hong Kong Offices and provided SME support to multiple geographies for the rest of the world.Develop and maintain strong relationships with both senior internal stakeholders and external stakeholders.Business partnering and trusted advisor providing policy and procedural guidance on all procurement related activities for Hong Kong.Be the focal point for risk, legal, compliance and audit requirement of all procurement related projects to ensure appropriate risk management measures are in place before a contract is signed.Develop and implement procurement strategies to promote cost efficiency and effectiveness.Partner closely with Global Procurement and India hub team to drive strategic opportunities.

Hong Kong Sar

• Stakeholder management with Regional Head of Group Property and their team members at regional and local levels.• Worked together with Department Head to define business requirements and identified risk factors.• Vendor relationship management to develop appropriate services level agreement and key performance indicators with suppliers.• Strategically handled various move/re-stack projects with Country Head of Property in countries of HK, Japan, Thailand & Taiwan in terms of appointing Project Management Consultants, Quantity Surveyors and Design & Build contractors. Proactively followed with each Country Head to ensure project timelines were followed, budgets are under control and cost saving can be achieved through on-going review and negotiation.• On regional level, managed independently to leverage the synergy over countries for provision of confidential waste services and vending machine services for HK & SG, resulting in improved vendor relationship.• Worked on a five year return on investment, partnered with the Regional Group Property Head for installing water filtration system to replace distilled water for all office location. It resulted not only in significant cost saving, but also space saving from storing the plastic bottles.

Hong Kong Sar

• Stakeholder management for internal clients of department head at local and regional level in Asia. • Contract negotiation, RFP preparation and bid analysis, market intelligence and trend review.• Developed, tracked and managed cost savings initiatives. Reviewed ordering system process• Implemented purchasing strategies, policies and processes across business units in the region with the department head.• Streamlined stakeholders’ commitment process with vendors through issuance of official Purchase Orders, agreement set up, price negotiation and rebate mechanism resulted in simplifying workflow and revenue generation.• Provided sourcing expertise through handling various regional technology projects for HK, SG, China, Taiwan, Indonesia & UAE in terms of hardware purchase, software licensing, telecom networking and IT consultancy services resulting in significant cost saving, protecting bank’s interest and raising our profile in front of supplier market.• Led the strategic sourcing projects for the region. Initiatives included the HR Resourcing for Contingency Search and Temp Hire Services for 6 countries in Asia with annual spend at €2.7M & €1.3M respectively.

Hong Kong Sar

- Closely interacted with senior business leaders and actively participated in their budgetary meetings.- Adopted strategic sourcing approach for Telemarketing project and changed customer mindset based on “Market Analysis Approach” which effectively improved the vendor relationship in terms of increased business volume while significant cost-save was obtained for the customers.- Innovated through Process Excellence tools to complete the Bar-code Project resulting in clearer definition of customer requirement and bigger cost saving.- Redesigned key supplier sourcing strategies for IT Contractor agents and Executive Search firms resulted in the saving administrative workload by 20%, improved vendor relationship and reduced operating expense by 18%.- Influenced customer practice through early GP Involvement concept to their core business, which resulted in bigger cost-save for Fixed Line contract renewal.- Challenged the status quo of staff medical benefits resulting in additional insurance network services, free hospitalization upgrade and higher profile in front of customers and the supply market.- Completed UAT in India and successfully launched the Ordering System Enhancements Program for HK resulting in 15-20% saving of resources as compared with traditional PO processing.

Hong Kong Sar

Reported to Manager, Materials Management Development.- Carried out the Business Process Re-engineering (BPR) for 46 hospitals/ institutions to analyze and streamline their procurement processes so as to improve hospitals’ operational economy, efficiency and effectiveness.- Developed and implemented the PO Module of the mainframe Hospital Based Financial System (HBFS), which integrated with various computer systems. Participated in the roll out plan to define hospital business requirement and the processes. Performed User Acceptance Tests (UAT). Proposed system enhancement.- Designed and conducted the conceptual overview sessions for hospital senior management and the procedural and on-hand operational training for over 2,000 staff.- Prepared Training Manuals and related materials including system set up of Training and Production environment. Reviewed and updated User Procedures Manual of the PO Module for the mainframe financial system.- Developed a Product Catalogue to standardize the non-medical common items such as computer accessories, furniture, medical consumables, office machine and equipment, papers, stationery and uniforms.

Master Of Science, E-Commerce For Executives

Bachelor Of Business Management, Transport & Logistics Management

Diploma, Purchasing And Supply

Higher Certificate, Company Secretaryship And Administration