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Lamon Mack Email & Phone Number
IT Support Specialist
at
Atlanta Women's Healthcare Specialists
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist
Location
Grayson, Georgia, United States
Company size
Who is Lamon Mack? Overview
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Quick answer
Lamon Mack is listed as IT Support Specialist at Atlanta Women's Healthcare Specialists, a with 43 employees, based in Grayson, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Lamon Mack.
Lamon Mack previously worked as Information Technology Support Assistant at The Greer Group, Inc. and IT Service Technician at Piper Tech. Lamon Mack holds Information Technology System Administrator Certificate, Information Technology from Mycomputercareer.
Company email context
Email format at Atlanta Women's Healthcare Specialists
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Atlanta Women's Healthcare Specialists
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Profile bio
About Lamon Mack
I am a committed and focused professional with a background in IT Support. I find joy in providing technical support and customer service to clients, maintaining various PC hardware and software, and resolving complex technological issues. I am adept at contributing to highly collaborative work environments, finding solutions, and ensuring client satisfaction.I take pride in mastering my craft as well as taking on new ventures. Open to learning new things and building bridges. I am a self-driven and hard-working person with a purpose to stand out and make a difference.
Current workplace
Lamon Mack's current company
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Atlanta Women'S Healthcare Specialists
5 roles
Lamon Mack work experience
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Role listed
It Support Specialist
☑ Managed to resolve SLA at least 85 to 90% of end user complaints while escalating the remaining to the appropriate department☑ Responsible for on boarding and off boarding process, setting up emails, and voice ip, as well as assigning certain group policies to 170 plus employees within the organization.☑ Managed to resolve server related issues and providing support to patients in reference to their patient portal account such as resetting passwords to linking medical charts to their accounts☑ Responded to 5 to 7 tickets a day while resolving most of end users complaints within 30 minutes or less☑ Responsible for setting up workstations from computers, to printers, card scanners, phones and other peripherals.☑ Responsible for inventory hardware.☑ Responsible for maintaining and updating Active Directory.☑ Responsible for mapping lab codes in the EMR applications.
Information Technology Support Assistant
Client: Wake County Board of Elections☑ Managed to resolve at least 90% of end-users complaints while escalating the remaining 10% to the appropriate department☑ Responded to 3 to 5 tickets per day while resolving most tickets within 30 minutes or less☑ Ensured quality control on 200+ tabulators and auto marks prior to early voting and Election Day☑ Installed, configured, and updated election software on 300+ laptops as well as handled troubleshooting for computer hardware, software, and peripheral issues☑ Audited 300+ laptops with voting applications, computers, monitors, cables, desktop printers, scanners, and toners for 209 remote sites
Feb 2022 - Jun 2022
It Service Technician
☑ Installed and configured Micros Point-of-Sales (POS) systems, work stations and Food Lion 2Go stations ☑ Read and interpreted construction drawings and specifications in order to manage the technological aspects of a project☑ Handled the pulling and terminating of CAT5e network cables to MDF and IDF servers while adhering to best practices, industry standards, and manufacturer requirements ☑ Compiled detailed reports and documented incidents and findings at the worksite
Oct 2021 - Feb 2022
2 education records
Lamon Mack education
Information Technology System Administrator Certificate, Information Technology
Mycomputercareer
Bachelor Of Science - Bs, Criminal Justice
East Carolina University
FAQ
Frequently asked questions about Lamon Mack
Quick answers generated from the profile data available on this page.
What company does Lamon Mack work for?
Lamon Mack works for Atlanta Women's Healthcare Specialists.
What is Lamon Mack's role at Atlanta Women's Healthcare Specialists?
Lamon Mack is listed as IT Support Specialist at Atlanta Women's Healthcare Specialists.
Where is Lamon Mack based?
Lamon Mack is based in Grayson, Georgia, United States while working with Atlanta Women's Healthcare Specialists.
What companies has Lamon Mack worked for?
Lamon Mack has worked for Atlanta Women'S Healthcare Specialists, The Greer Group, Inc., and Piper Tech.
How can I contact Lamon Mack?
You can use AeroLeads to view verified contact signals for Lamon Mack at Atlanta Women's Healthcare Specialists, including work email, phone, and LinkedIn data when available.
What schools did Lamon Mack attend?
Lamon Mack holds Information Technology System Administrator Certificate, Information Technology from Mycomputercareer.
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