Lamont Boyd Email and Phone Number

Lead and oversee large complex projects, ensuring project scope is aligned with the stated business objectives for the country’s largest customer-owned health insurer and fourth largest health insurer overall, with more than 16 million members in its health plans in Illinois, Montana, New Mexico, Oklahoma and Texas.» Set and manage customer expectations; manage and escalate issues and changes; » Develop and maintain relationships with project stakeholders to obtain project objectives » Maintain understanding of systems development life cycle and enterprise processes» Provide coaching, career development and performance management 27 PMs and Sr PMs» Collaborate with enterprise portfolio leads to effectively identify resource planning needs using staffing modeling tools and processes to ensure the timely staffing and onboarding of project management resources Notable contributions: » Lead for the “Development Thursday Initiative”, which delivers interactive learning sessions with the specific objective to introduce and develop critical soft skills for project leaders in the EPMO department» Facilitator of the monthly “Pitch Perfect” learning sessions, which have enabled over 75 new EPMO hires to learn and practice communication persuasion soft skills» Schedule coach for 15+ EPMO practitioners in the understanding and adherence to the EPMO schedule standards » Emcee for EPMO department “Day of Learning”, 2017 and 2018, which facilitated and motivated project leaders

Integral member of project team for integration and deployment of FSD2020 future state Cloud ERP system designed to improve core business processes and user experiences while providing a foundation for future business growth at an efficient total cost of ownership.» Delivered retail core admin replacement (RCAR), core operating system in support of retail market financial line of business for the 2017 open enrollment period, which provided more accurate and timely financial reporting, more robust financial controls, and reduced the manual effort by producing automated solutions» Delivered enhancements in support of the retail market enrollment line of business, for the 2016 open enrollment period, that created repeatable capability for processing annual enrollments under the Affordable Care Act (ACA), automated transactions received through enrollment and increased data integrity, revised existing business rules, and ensured compliance with government mandates» Optimized efficiency of the HCSC Vantage system for the retail market, for the 2015 open enrollment period, which resulted in system performance improvements that increased the overall user experience with less manual intervention, and enabled scalability to allow for 3M applications and its associated processes» Instructor for PMI Brown Bag series, leading several one-hour sessions providing coaching and guidance to project coordinators, associate project managers, project managers, and senior project managers to apply, prepare, and sit for the PMP certification exam» Career coach and mentor, working with 4-5 junior level employees and their management in the identification, evaluation, and maximization of key strengths and development areas to either transition into the project management career path or to better position for growth opportunities

Service clients for this multinational professional services network, recognized as one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.» Grew Department of Defense engagement project while increasing total managed revenue » Led 5-8 managers and senior consultants reducing tmember issues by 75% » Expanded PMO framework to support a 30+ project portfolio for information technology client» Iteration manager for 10 cross functional information technology SCRUM teams of 150 resources in the design, development, testing, and deployment of a new health information exchange system to support the Affordable Care Act initiative

Led project management and technology consulting for this firm known for driving change in clients’ businesses by creating customized solutions on a personal basis.» Increased the number of closed projects by 28% within six months» Created multiple project management tools and processes » Coached, and managed 9 project managers in executing 30-40 projects » Trained over 30 IT staff and executive management on basic project management fundamentals

Managed various programs and projects leading up to the corporation’s split and divide. Led cross functional team in the planning, execution, and deployment of an emergency communications system that was sent to assist with providing back-up communications to the city of New York within 48 hours after the 9/11 attacks.» Completed projects that have combined generated revenues in excess of $40 M» Participated in development of proposals resulting in contract awards in excess of $20 M» Managed over 30 small projects in all stages of the project life cycle with project budgets in excess of $1M