Program Coordinator- Janssen Compass Program / Virtual Patient Support Specialist Rems Program
New Jersey, United States
Program Coordinator at Syneos Health /Janssen Oncology Compass Program. Part of care team that successfully launched 4 oncology medications that were FDA approved. Supported cancer patients on their continued access and use of their therapies. Offered technical support and phone customer service,escalated patient issues , and maintained patient data on salesforce platform. Prepared reports for clients to track progress towards benchmarks and goals. Trained on Pharmaceutical guidelines and… Show more Program Coordinator at Syneos Health /Janssen Oncology Compass Program. Part of care team that successfully launched 4 oncology medications that were FDA approved. Supported cancer patients on their continued access and use of their therapies. Offered technical support and phone customer service,escalated patient issues , and maintained patient data on salesforce platform. Prepared reports for clients to track progress towards benchmarks and goals. Trained on Pharmaceutical guidelines and scripts approved by customer. Trained and tested in motivational interviewing with patients. Trained, tested and passed certification for 4 oncology medication PI resouces. Show less