Lamya Saidi Email and Phone Number
With over 15+ years of distinguished experience in sales, customer experience, and business development, I bring multilingual proficiency (Arabic – French – English), and a solid background in business administration. Known for professionalism and strong ethics, I excel in understanding client needs and communicating effectively with management and staff to deliver quality results. I am adept at understanding client requirements through attentive listening and facilitating effective communication channels between stakeholders.SKILLS & EXPERTISE- Account Management- Sales Strategy - Cross-Selling - Customer Acquisition- Leadership - Negotiation Skills- Business Development - Brand Awareness - Public Relations - Lead Generation - Stakeholder Engagement - Analysis
Nuibrand Digital Creatives And Marketing
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Business Account ManagerNuibrand Digital Creatives And Marketing Jan 2022 - PresentDoha, Qatar- Manage client relationships, ensuring their satisfaction and delivering on their goals and objectives.- Address customer inquiries, complaints, and issues in a timely and professional manner.- Conduct regular performance evaluations and provide feedback to the sales team.- Cross selling and customer acquisition.- Monitor expenses related to sales activities and identify cost-saving opportunities.- Analyze sales data to identify trends and opportunities for improvement.
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Sales SupervisorModern Home Qatar Jan 2020 - Dec 2021Doha, Qatar- Supervised 8 employees - provide leadership, guidance, and direction to the sales team.- Achieved company expectations and supporting record-breaking sales growth.- Motivate and inspire sales agents to achieve their targets and goals.- Conduct regular performance evaluations and provide feedback to the sales team.- Develop and implement strategies to enhance team performance and productivity. -
Senior Sales AdvisorModern Home Qatar Jan 2019 - Dec 2019Doha, Qatar- Provided tailored and expert solutions to VIP customers.- Develop and execute strategic sales plans.- Drive sales excellence.- Conduct sale brief meetings.
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Sales AdvisorModern Home Qatar Jan 2016 - Dec 2018Doha, Qatar- Assist customer in making informed purchasing decisions.- Understand customer requirements and preferences.- Keep up-to-date with product knowledge and market trends.- Identify opportunities to recommend additional products/services.- Work closely with colleagues to achieve team goals and objectives.
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Customer Service Sales SupportSte Tunisie Maritime Logistics Tml Dec 2008 - Dec 2015Sousse, Tunisia- Handling inquiries and providing information about logistics services to existing and potential clients.- Collaborating with the sales team to develop strategies for reaching sales targets.- Tracking shipments and providing status updates to customers.- Ensuring retention - customer experience satisfaction.- Attend weekly meetings with operations.
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Customer Service AgentTunisie Telecom Jun 2004 - Dec 2008Sousse, Tunisia
Lamya Saidi Education Details
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Biology, General
Frequently Asked Questions about Lamya Saidi
What company does Lamya Saidi work for?
Lamya Saidi works for Nuibrand Digital Creatives And Marketing
What is Lamya Saidi's role at the current company?
Lamya Saidi's current role is Sales Consultant | Business Development | Customer Experience | Business Relationship Management | Account Management.
What schools did Lamya Saidi attend?
Lamya Saidi attended Université De Sousse.
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Lamya Saidi - Zazouli
Paris
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