- To prepare the hotel budget and effectively control all hotel costs as per the budget.- Managing the daily operations of the hotel.- Making sure that guests have a good first and last impression of the hotel.- Setting sales targets for staffs and monitoring them to ensure that they are met.- Managing and setting room rates.- Engaging and motivating staff to do better.- Focusing on profitability and growth.- Overseeing the allocation of hotel bedrooms.- Making sure presentation, recipes and services are consistent throughout the hotel.

- Select, hire and train employees to meet the hotel required standards of service and hospitality.- Responsible for setting the department training tools such as Job Descriptions, standards and procedures and a comprehensive training program as a guideline for the department operations.- Do a daily inspection and control to all Guest Service sections, ensure that Guest Service Employees perform their daily duties according to required standards.- To be familiar with Guest service Policies & Procedures, Job Description and Employee handbook.- To prepare the departmental budget and effectively control all department costs.

* To be responsible for all relating issues to guest room and to resolve all guests’ stay relating issues, helping to provide guest satisfaction at all times.* To manage and motivate front office teams in line with the brand’s recommended behavioural guidelines, in order to provide personalized high quality guest services.* To ensure the respect of procedures and hygiene and safety standards.* To manage headcount and organization for optimum efficiency in compliance with legislation.

- Seeking potential customers for selling villa plots.