Lan Lien Email & Phone Number

Burbank, Ca

Burlington, Ma

Human Resources Business Partner (2013 – 2015)Human Resources Manager (2011 – 2013)Human Resources Supervisor (2008 – 2011)Sr. Human Resources Generalist (2006 – 2008) -Collaborated with Business Leaders to achieve organization’s objectives. -Partnered with business leaders, managers, and employees to provide guidance on all human resource issues.-Contributed to the development and establishment of a global HR Shared Service model for Americas and EMEA for first level transactional support and employee relations.-Provided leadership, guidance, and support to staff within the HR Global Operations team; point of contact for all escalated HR related inquiries pertaining to employment life cycle.-Provided significant logistical coordination for several large scale reductions in force and divestitures of two business entities. -Participated in special projects , including rollout of talent management system (Success Factors) and self-service HR system (Workday)o Recognized in Quarterly HR “Get Recognized” program for involvement and dedication in HR projects, initiatives, and customer service.

-Provide appropriate employee relations counseling, acting as a communication channel for employees / managers and a confidential and objective resource for personnel-related issues.-Drive HR policy, process and practice to ensure effective execution and compliance with policies and drive execution of best practices locally-Administration of company-wide payroll (ADP), which includes processing of new hires, salary changes/ adjustments, terminations, etc. -Responsible for company-wide recruiting for entry-level to mid-level exempt and non-exempt positions. -Responsible for administering company’s benefits programs which include, Medical, Dental and 401(k), bonus program, LOA tracking; plan annual open enrollment fairs-Supervision of Facilities and Front Office for highest level of customer service-Point of contact and resolution for escalated facilities problems and concerns -Employee Perks (All employee team-building events, Holiday Parties, Discount Ticket Program, etc.)-Responsible for establishing and managing M-Audio’s first HR Department from the ground up.

Irvine, Ca

-Handle all Employee Relations issues including training managers and employees on how to handle/ communicate on various circumstances, escalating up to disciplinary actions and terminations.-Responsible for recruitment for non-exempt hourly positions. Company’s relationship with costly outside recruitment agencies were severed and job advertising and recruitment plans were carried out in-house, resulting in cost savings. -Processing of personnel actions forms and requests into ADP payroll system and process manual checks, processing of new hires, salary changes/ adjustments and terminations.-Pre-screen and conduct initial interviews, and reference checks for applicants.-Developed and implemented weekly new hire orientations involving completion of Human Resource and Payroll paperwork, tour of operations, and company policy and procedure. -Communicate on Company’s new hire and termination process to management and ensure all legally required documents are distributed accordingly.-Administer Benefits Program which included Medical, Dental, Vision. -Created and maintain departmental and company wide organizational charts using Visio software-Responded to all UI claims and attended labor board hearings with Company’s Legal Counsel when called upon by Labor Board.-Coordinate and schedule semi-monthly Managers’ Meetings and Quarterly Employee Meetings. -Employee Perks (All employee team-building events, Holiday Parties, Discount Ticket Program, etc)

Irvine, Ca

-Processing of personnel action forms and requests through Wells Fargo internal HR systems-Administered and processed payments for employee tuition reimbursement program for employees within Commercial and Wholesale Banking-Assisted in high school recruitment processes through Wells Fargo “Hook-Up” Program-Administered Basic Skills Test for potential Wells Fargo Applicants-Order supplies, travel arrangements, and appointment scheduling for Human Resource Manager