Lana Khachatryan Email and Phone Number

• Customer coaching strategy development and implementation to promote REVLON Professional and American Crew luxe level professional hair care brands. • Products and services marketing strategy development.• All company’s structural departments effective work and cooperation organization.• Creating, training and managing coaching teams in Moscow and regions of Russia. Coaching company’s customers: hair-dressers, beauty saloons’ managers, distributors and sales managers.• Holding negotiations, working out cooperation concepts.• New concepts development and implementation, running new seminars in the Consulting center.• Reports, budget, statistics and analysis development and running.• Promotions, fairs, contests and shows development, organization, running and interpretation from English to Russian.• Creating original seminars (personally created 3 extensive psychological trainings on successful presentations raising sales, personal talents development, conflict management).• Creating materials for seminars, Power Point presentations, etc.• Participating and coaching during photo shoot projects.• Publishing in professional magazines.• Generating ideas, developing and organization of new marketing projects.• Providing clients’ groups support travelling abroad as a group leader, interpreter and coach.• Running department administrative-and-household, financial and economic management.• Successfully participating in international technical (coaches) briefings of the company.Achievements:• Raised the department to the level of effective coaching Consulting Center of high state and image.• Doubled attendance of the Consulting Center during 2009 (which directly influenced company’s sales figures).• Worked out operational system for the department.• Formed and trained an effective operational and managing team.• Worked out and introduced an effective motivation system for Consulting Center and Sales department staffSpecialties: Author and a coach of trainings in: effective sales, oratorical skills, creation of successful business presentations, dealing with conflict audience, personal development. Management, leadership, creating and training coaching teams from scratch.Regular delivering over 15 different trainings in hair-dressing art and hair dying/care/styling technology. REVLON Professional Technical Director in Russia. International technician (Russian and English languages).World-class hair-dresser.