Lana Tu Email & Phone Number

New York, Ny, Us

New York, United States

New York, United States

New York, New York

New York, New York

New York, New York

• Work as the primary Assistant to the Chief of Staff as well as assist the Executive Assistant to the Deputy Commissioner in managing all scheduling matters for the Deputy Commissioner• Provide technical assistance and training to college interns in techniques of the 2017 and 2018 Specialized Staff Summer Programs implementation and management• Assist the Human Resources (HR) Business Partner with HR functions such as: new hire and promotion requests, recruitment, orientation, performance evaluations, internships, training recruitment, timekeeping, personnel data management and other related duties• Update weekly activities reports and monthly organizational charts for Bureau of Operations, Planning and Business Management and Real Estate, Design and Construction Management which is required for funding• Manage Enterprise Correspondence System for the Division which delivers responses to constituents and the Mayor’s Office 100% by deadline in order to provide authoritative interpretation of complex problems related to community outreach and ACS programs• Coordinate both Agency-wide and Divisional trainings for 100+ staff such as Workplace Violence Prevention, PEAS, Project Management, Customer Service, Microsoft Office, etc. and also train new staff• Plan, implement, coordinate and monitor programs providing important community services such as Blink Workshops, Fitness Fair, Lunar New Year, The Division of Administration Holiday Parties, New Year – New Me program and Annual Employee Recognition event• Plan, implement, coordinate and monitor the Admin Intranet Webpage Revamp project 2018; act as the point person for making updates or edits to site content• Manage calls and communicate with external stakeholders regarding availability and alternate sources for information.

Vietnam

Manhattan, New York

• Provided top customer service with product suggestions, complimentary services and promotions• Built book of 700 clients and met repeat client goal of 15% total monthly sales • Grew client base to drive and maintained relationships • Won numerous competitions between counters of my brands in making presale goals, repeat client goals and Macy’s star rewards opening applications goals • Served and coached as assistant counter manager • Drove brand ambassador status for Macy’s and personal product lines

United States

¥ Processed mail, data entry and office supplies requests ¥ Computed data and analysis of various project data ¥ Published new events and department information via social media blogs and electronic weekly newsletter¥ Increased diverse programs to attract international student applications

United States

• Consistently satisfied students and faculty with exceptional customer service• Assisted new students with registration and administration process • Set student appointments with faculty and academic advisors • Organized faculty events in campus facility venues

United States

• Collaborated with president to manage 50 Board members and on-call volunteers • Fostered teamwork, partnership and relationships• Provided administrative organization of schedules and meetings Nominated for 2013 Martin Luther King Award for successfully hosting the most impactful event promoting campus cultural diversity

Master Of Public Administration - Mpa, Public Administration

Activities and Societies: Member of Global Honor Society, Pi Alpha Alpha, Baruch Chapter.

Bachelor Of Arts (B.A.), Business Administration And Management, General

Activities and Societies: International Student Association (ISA) International Student Services (ISS) Student Transitions, Peer Advisor.

Associate Of Arts (Aa), Business Administration And Management, General

Activities and Societies: C-Style, Vietnamese Student Association (VSA)