Lana D. Thompson
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Lana D. Thompson Email & Phone Number

Head of Learning and Development, Customer Service at Netflix
Location: Cupertino, California, United States 12 work roles 3 schools
3 work emails found @google.com 2 phones found area 415 and 650 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 3 work emails · 2 phones

Work email l****@google.com
Direct phone (415) ***-****
LinkedIn Profile matched
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Current company
Netflix
Role
Head of Learning and Development, Customer Service
Location
Cupertino, California, United States
Company size
219238 employees

Who is Lana D. Thompson? Overview

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Quick answer

Lana D. Thompson is listed as Head of Learning and Development, Customer Service at Netflix, a company with 219238 employees, based in Cupertino, California, United States. AeroLeads shows a work email signal at google.com, phone signal with area code 415, 650, and a matched LinkedIn profile for Lana D. Thompson.

Lana D. Thompson previously worked as Head of Global training, content, and enablement at Google and Head of Global ChromeOS Partner Enablement at Google. Lana D. Thompson holds Ma, Educational Technology from San Diego State University.

Company email context

Email format at Netflix

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*@google.com
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Profile bio

About Lana D. Thompson

Collaborative cross-functional leader with a proven track record of driving innovation and delivering results in content development and training. Skilled in fostering high-performing teams and cultivating a culture of continuous learning and psychological safety.10+ years of expertise in: - Strategic leadership and cross-functional collaboration- Proven ability to build consensus and drive project execution- Strong communication and interpersonal skills- Expert project management and organizational skills- Adept at navigating complex, fast-paced environments

Listed skills include Instructional Design, Addie, Public Speaking, Curriculum Design, and 20 others.

Current workplace

Lana D. Thompson's current company

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Netflix
Netflix
Head of Learning and Development, Customer Service
San Jose, CA, US
Website
google.com
Employees
219238
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12 roles · 20 years

Lana D. Thompson work experience

A career timeline built from the work history available for this profile.

Head Of Learning And Development, Customer Service

Netflix

San Jose, CA, US

Head Of Global Training, Content, And Enablement

Current
Google

San Francisco Bay Area

- Develop and oversee the execution of comprehensive content strategies to drive audience growth and engagement.- Lead team to deliver high-impact learning campaigns focused on strong sales narratives across our portfolio of products.- Strategically manage and scale a global learning platform, adapting content to meet the diverse needs of 10+ markets..

Jun 2024 - Present

Head Of Global Chromeos Partner Enablement

Google
Jul 2021 - Aug 2024

Global Training Lead - Google Assistant

Google

Mountain View, California

- Lead training and advocacy strategy for Google Assistant for retail, OEMs, and Large-industry events such as CES, MWC, and IFA- Drive knowledge increase and retention over time in stores worldwide for launches across ALL surfaces and new partners for the Google Assistant- Set the vision to create cutting-edge learning solutions that drive business.

Jan 2018 - Jul 2021

Lead Instructional Designer

Google

- Led the project management and design of a new HTML5 template in a record amount of time (A month and a half). This included user-centric design requirements, production automation requirements, and visual design.- Conducted over 25 user interviews to encapsulate the design requirements of the template, and voice of the content- Streamlined design and.

May 2015 - Dec 2017

Instructional Designer

Apple

Cupertino

Feb 2012 - Jun 2015

Instructional Designer

San Diego State University, College Of Extended Studies

Greater San Diego Area

  • Partnered with CES program directors to assess, implement, and evaluate face-to-face and distance education courses and programs
  • Consulted with industry experts and faculty members to design, develop, and maintain online courses
  • Set creative standards for various educational resources, online courses, and use of educational technology tools
  • Led collaborative implementation of educational technology systems on campus, partnering with IT, facilities, program directors… Show more
  • Led collaborative implementation of educational technology systems on campus, partnering with IT, facilities, program directors, Instructional Technology Services, and technology equipment vendors
  • Conducted in-person and online professional development sessions for various audiences: program directors, instructors, and staff Show less
Jun 2011 - Jan 2012

Instructional Designer

San Diego State University
  • Designed and developed print and online tutorials for over 1000 Moodle users at the College of Education
  • Conducted one-on-one and group training for students and faculty in various technology-based applications
  • Conducted interviews with staff and faculty and synthetized data to improve the online service helpdesk ticket request system. Collaborated with the IT helpdesk manager to implement the changes in the online service.
Sep 2010 - Jun 2011

Performance Technology Intern

San Diego State University
  • Conducted a faculty needs assessment of technology support and services
  • Researched future technology trends and their likely impact on higher education institutions
  • Drafted survey questions and developed the survey using the advanced features of Survey Monkey
  • Analyzed data, made recommendations, and presented findings to executives
Jan 2011 - May 2011

English Communication Skills Instructor

University Of Balamand
  • Managed several university level classes
  • Designed and developed instructional materials and job aids
  • Applied teaching pedagogies to meet students’ needs and interests
  • Used technology to promote and reinforce learning
  • Evaluated new course implementations
Sep 2007 - Jul 2010

Fulbright Scholar Of Arabic (Flta Program)

Quincy College
  • Managed college level classrooms with students from different cultural backgrounds
  • Developed assessment and teaching plans for each class
  • Delivered presentations as part of the program’s cultural ambassadorship duties
2006 - 2007 ~1 yr
Team & coworkers

Colleagues at Netflix

Other employees you can reach at google.com. View company contacts for 219238 employees →

AA Adam Adamsson Adam Adamsson Colleague at Netflix Borås, Västra Götaland County, Sweden, Sweden View → OM Oualid Maftah Oualid Maftah Colleague at Netflix Khenchela, Algeria, Algeria View → RV Ritik Verma Ritik Verma Colleague at Netflix Gwalior, Madhya Pradesh, India, India View → NP Natasya Pratiwi Natasya Pratiwi Colleague at Netflix Solok, West Sumatra, Indonesia, Indonesia View → MT Mr. Techy Mr. Techy Colleague at Netflix Raigarh, Chhattisgarh, India, India View → SN Sriram Narayanan Sriram Narayanan Colleague at Netflix San Francisco Bay Area, United States, United States View → BB Boy Boboy Boy Boboy Colleague at Netflix WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View → OT Oz Tl Oz Tl Colleague at Netflix Zwolle, Overijssel, Netherlands, Netherlands View → JC Joseph Cuna Joseph Cuna Colleague at Netflix Pryor, Oklahoma, United States, United States View → GG Gourav Goud Gourav Goud Colleague at Netflix British Indian Ocean Territory, British Indian Ocean Territory View →
3 education records

Lana D. Thompson education

Ma, Linguistics

Universite Nancy Ii, France

B.A. And Teaching Diploma, English Language And Literature

The Lebanese University
FAQ

Frequently asked questions about Lana D. Thompson

Quick answers generated from the profile data available on this page.

What company does Lana D. Thompson work for?

Lana D. Thompson works for Netflix.

What is Lana D. Thompson's role at Netflix?

Lana D. Thompson is listed as Head of Learning and Development, Customer Service at Netflix.

What is Lana D. Thompson's email address?

AeroLeads has found 3 work email signals at @google.com for Lana D. Thompson at Netflix.

What is Lana D. Thompson's phone number?

AeroLeads has found 2 phone signal(s) with area code 415, 650 for Lana D. Thompson at Netflix.

Where is Lana D. Thompson based?

Lana D. Thompson is based in Cupertino, California, United States while working with Netflix.

What companies has Lana D. Thompson worked for?

Lana D. Thompson has worked for Netflix, Google, Apple, San Diego State University, College Of Extended Studies, and San Diego State University.

Who are Lana D. Thompson's colleagues at Netflix?

Lana D. Thompson's colleagues at Netflix include Adam Adamsson, Oualid Maftah, Ritik Verma, Natasya Pratiwi, and Mr. Techy.

How can I contact Lana D. Thompson?

You can use AeroLeads to view verified contact signals for Lana D. Thompson at Netflix, including work email, phone, and LinkedIn data when available.

What schools did Lana D. Thompson attend?

Lana D. Thompson holds Ma, Educational Technology from San Diego State University.

What skills is Lana D. Thompson known for?

Lana D. Thompson is listed with skills including Instructional Design, Addie, Public Speaking, Curriculum Design, E Learning, Distance Learning, Training Delivery, and Training.

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