Lana Harshaw Email & Phone Number

Philadelphia, Pennsylvania, United States

The Bicycle Coalition Youth Cycling (BCYC) program works with youth ages 12-18 across Philadelphia in building healthy habits, leadership, and independence through the sport of cycling.As Program Director, I’ve been responsible for supervising the development and successful implementation of the Bicycle Coalition Youth Cycling Program, including but not.

Empowerment and leadership development training for the game of life!At 5th Quarter Athlete, we empower youth for life beyond sports. Through leadership training and mentorship, we equip youth athletes with essential skills and values, fostering resilience and confidence for success off the playing field.

Pure Shaka is a premium CBD brand and start-up company that is being built from the ground up. We currently operate 3 retail locations, along with an online presence, and will be expanding into affiliate marketing space.Some of my responsibilities as a Co-Owner of this business include retail store management and operations, inventory management, team.

Reporting to New England (Boston) Regional Managers, successfully partnered with 30+ Delivery Service Partners to launch and scale their small businesses at Amazon Delivery Stations.- Develop cross-functional relationships with Station Operations, Program Managers, Compliance, and Finance to ensure that DSP owners were successful and met all program.

Wilmington, Delaware

Assists with leading daily site operations, along with coaching and developing team leaders of frontline associates. Responsibilities include promoting positive customer and associate experiences, with a strong focus on remaining well-managed in various aspects.

Plano, TX And Wilmington, DE

Develops well-rounded and customer focused Associates and Assistant Coach, with emphasis on new CX4 Call model and coaching to KPIs, organizational objectives, and achieving Service Level. Creates team management strategy and responsible for conducting various coaching activities (i.e. 10/10s, call listening sessions, team meetings, etc.) to provide.

Wilmington, DE And Laurel, MD

Responsible for developing well-rounded Associates, with emphasis on ICE Foundation Skills, reaching and/or exceeding performance metrics and objectives, and achieving Service Level. Assisted with team management and coaching activities.Leadership Development Coursework through Capital One University:- First Time Manager: Understanding a Manager’s Role.

Wilmington, DE

Sold and serviced personal deposit accounts, while providing customers with the Ideal Customer Experience. A consistent top performer and peer mentor throughout each stage of Sales Evolution, by regularly meeting and exceeding performance goals.Sales Advocate (Nov 2014 – Dec 2015) - Top 50% nine out of twelve months competing- January 2015 Advocate “Hero.