Lana Haverkamp Email & Phone Number

Greater Grand Rapids, Michigan Area

Taking awesome care of our clients is my passion and number one priority.

Grand Rapids, MI

Assist customers in the selection and purchase of furniture and window treatments, both ready- and custom-made.

Using my presentation, sales/service administrative and marketing skills to grow my own business!

Establish and manage marketing communication functions for start-up employee benefits insurance agency – create standardized documents and templates, activate and maintain website, select content for monthly newsletters and periodic legislative updates to clients, plan and design PowerPoint presentations including related activities and.

As Director: Focus on the administrative aspects of the department sales process; Participate in multiple special projects focused on company re-branding efforts and company-wide efforts aimed at improving departmental, inter-departmental and customer/vendor relations processes and procedures; New business acquisition and implementation and servicing major.

Provide account coordination of Open Enrollments for Section 125 plans enrolling core, voluntary and supplemental benefits, Flexible Spending Accounts, and Health Savings Accounts; Conduct group meetings and on-site, one-on-one enrollment of core, voluntary and supplemental benefits and Flexible Spending Accounts with the primary goal of increasing.

Assist Fund's Administrative Manager with daily functions in the Plan administration of the welfare and pension funds for the International Brotherhood of Electrical Workers Local 8 and Toledo Electrical Contractors Association; Oversee special projects such as the implementation new healthcare claims system and create training materials for users

Progression from Special Claims Investigator (1986-1988) and Major Accounts Account Administrator (1988-1992) to Service Representative in which I provided Taft-Hartley Health & Welfare Funds and Major Labor Accounts in Central and Southern Ohio with exceptional service in all aspects of account management; Activities ranging from group’s implementation.

Process and investigate all phases of medical, dental and short-term disability claims; Customer Service for assigned accounts

Customer service, cashiering, re-stock and merchandise presentation

Undecided

Nursing

High School, College Prepatory