Lana Jones Email & Phone Number

Lakeville, Minnesota, United States

Translate user requests into superior business intelligence applications including reports, metrics and analyses. Provide guidance and support for end users contacting the Business Intelligence (BI) Department by effectively identifying issues and resolving or escalating problems appropriately . Consistently document issue, resolution, and steps taken to rectify situations on a single platform, essentially creating a central repository of BI operations.

Bloomington, Minnesota

Plans, schedules, controls projects and project resources using project management institute (PMI) principles. Analyzes project's risk and reward; prepares risk and cost analysis using financial tools including ratios, cash flow, pro forma, lease/buy, and other time sensitive -- value of money calculations. Assists in preparation of area business plans. Using data analysis and statistical analysis, identifies, qualifies and quantifies performance measurements for use with metric planning and reporting. Responsible for budget development and expense tracking, analysis, out looking and reporting at the function and ISSC level. Conducts and prepares complex surveys or experimental designs, sampling methods, procedures and reporting requirements. Prepares reports or recommendations based upon the analysis. Provides assistance in identifying, evaluating, and developing systems and procedures that meet user requirements while maintaining corporate guidelines and policies. Participates in cross-functional project teams, determining best practices, to improve systems and processes. Becomes resident expert in use of system software capabilities and functionalities. Ensures operational efficiency. Responsible for obtaining resolution to process impediments and unforeseen challenges. Assists operations management team in establishing results and in-process measurements ensuring that measurements failing to meet agreed upon criteria are escalated properly. Responsible for creating metrics that define processes to measure efficiency and effectiveness. Fosters a learning organization, supports training and the development of people, with an emphasis in business process training. Works with operational management to assist in motivating teams and assessing team member strengths and opportunities to increase efficiency and overall performance.

332 Minnesota St. St. Paul

Created an access database to track all clients tax flows and Government E file status Administrative Assistant to partners, managers and other firm personnal. Plan, prioritize and organize a varied workload in a fast-paced environment. Support tasks in a dynamic work environment managing multiple priorities while meeting multiple timelines. Arranging internal and external meetings, greeting clients and vistors, making arrangements for travel, meals, accomondations. Assist accounting department with cash receipts deposits and monthly statement preparation.Liaison between partners, managers and other personnel and our clients to assure information is transferred in a timely and confidential manner.Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.Maintains customer confidence and protects operations by keeping information confidential.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Prepares reports by collecting and analyzing information.Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.Creates any needed data in the form of letters, memorandums, proposals or reportsHandles associated complaints, grievances, questions and concerns.Manage all activities relating to accounts payable and receivables; Prepares client invoices.Create client secure portal accounts and transfer and upload data to clientsAssists with planning special company and department events. Provide work direction and training for employees and other staff members.

Bloomington, Minnesota

Prepare complex reports for Director of Sales and Finance Officer, ensuring sales commitments are meeting the forecast deadlines and Sales’ stack rankings for the entire Mountain district.Author professional correspondence to internal customers communicating specific pricing and available promotions.Design and deliver Cost of Goods performance and credit usage as ways to increase gross profit. Conduct small-group training with sales on pricing and promotional techniques, providing them with current and up to date pricing and promotions.Rapidly learn and master varied computer programs.Increased company gross profits with vendor credits, totally 4.8 million in a year

Bloomington, Minnesota

Receive and screen telephone calls, letters, and or visitors. Answer questions, sometimes of more complex nature, obtain and furnish information as appropriate. Facility business calendars, travel, vacations. Manage all aspects of day to day operations.Prepare budgets and balance revenue/expenditures for a 10.1 million dollar per month operation.Finances headcounts, revenue per employee, cycle time, plan numbers to actual, Maintain private and confidential files and records.Support Human Resource ManagerAnticipate needs and trouble shoot potential problems with minimal to no assistance or guidance.Generalist work and Projects as determined by Human Resource ManagerPrepare Paycards and send out to employeesAssisted with preparing the Severance agreements and complied folders of information for the employees. Assisted with HR & I9 auditsPrepare old employee files for destruction Help design and create Salary / grade structures Research commission exceptions and resolved issues for Sales personal

Created an access database that was used to track all orders coming into the configuration centers across the Great Lakes.Overseen inventory to directly support all Regional Fulfillment Centers, Supply Distribution Centers.Provided Advanced Supply Chain Planning (ASCP) with sales forecast data.Purchased copiers and accessories for a 32.5 million dollar per Month Company.Developed and implemented strategic marketing plans for businessProactively managed inventory levels to maintain budget integrityPartnered with Configuration Center Managers to insure budgets are maintainedIdentified promotional gear and the development of promotional pricing for that equipment.Implemented cost savings files to insure targets are being metPurchased copiers and accessories for a 32.5 million dollar per Month Company.Developed and implemented strategic marketing plans for businessProactively managed inventory levels to maintain budget integrityPartnered with Configuration Center Managers to insure budgets are maintainedIdentified promotional gear and the development of promotional pricing for that equipment.Implemented cost savings files to insure targets are being metMaintained min/max levels of inventory insuring adequate inventory.Vendor negotiations

Manage all aspects of day-to-day operations:- part-time role in addition Prepared ADP Payroll and submission.New Hire training and development / New Hire documentation Handled all workers compensation claims and filed claims, and benefit programs Maintained a superior level of customer relations at all times and motivated staff to do the same.Handled various financial and administrated responsibilities including programming POS menu items, table layouts, checking & responding to e-mails, coding and batching invoices, accounts payables, reconciling petty cash receipts, and processing employee daily cash, making daily bank deposits. Brought workers' compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.Assisted with creation of company policy Handbook / Updates

Associate Of Arts And Sciences (Aas), Business Administration And Management, General

Diploma, All