Milana Kachanova Email & Phone Number

Over the past 7 years, I have worked across a broad range of complex business areas in diverse fields in a product and in outsource companies, mainly in B2B sector. I have a strong understanding of design process, appreciate the value of communication and strive to create functional, delightful and valuable experiences that leave a positive impact on people and business. I have developed a strong expertise in conducting research and applying different methods of it; creation of behavioural personas, CJMs, tracking analytics and watching user sessions to uncover pain points that affect key metrics; drawing wireframes and building interactive prototypes and visual design. Understanding of frontend techniques help me to communicate effectively with developers speaking their language. And talk, talk, talk to customers. I find it extremely important.I also appreciate open and direct feedback. This is how I get better.

Listed skills include Web Design, Html, Photoshop, Usability, and 17 others.