Lana King Email and Phone Number
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I am a results-oriented strategic leader with over 20 years’ experience in the high-tech industry. My passion is to cultivate positive working relationships and positively lead teams to success. I am known to be an excellent strategist, communicator, problem solver and motivator.Global collaborative leader with excellent strategic and critical problem-solving skills resulting in strategic channel optimization, team performance, partner loyalty and market acceleration. Successfully activate award-winning programs that drive revenue results in technology and software markets. Throughout my career I have developed GTM strategies and programs across virtual global teams to recruit, retain, enable and develop partners through effective collaboration with sales, product management, marketing and finance. Always willing to roll-up my sleeves to get the job done, I am passionate and committed. My strengths include cross-functional collaboration, global team leadership, budget management, complex change management, strategic partner program development, communication, process improvement, partner awareness, enablement and engagement activities.Recognized as Woman of the Channel, CRN (six years) and professional mentor to women within the industry. I am an active community member served as a board member on the Austin Boys and Girls Club Foundation Board and Vandegrift High School Choir Booster board. Certified Cardio kickboxing instructor and fitness enthusiast.
Equinix
View- Website:
- equinix.com
- Employees:
- 5
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Global Partner ExperienceEquinix Aug 2023 - PresentRedwood City, California, Us
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Cardio Kickboxing InstructorWild Basin Fitness Jan 2007 - Present
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Vice President, Partner Programs, Training & EnablementMitel Jul 2020 - 2023Kanata, Ontario, Ca -
Senior Director, Global Channel Strategy & ProgramsMitel Jan 2018 - Jul 2020Kanata, Ontario, Ca
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Director, Na Dcg Partner ProgramsLenovo 2017 - 2018
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Director, Ww Channel Program OperationsMobileiron 2016 - 2016Mountain View, Ca, UsDeveloped global channel strategy and programs aligned with MobileIron vision and sales objectives to effectively recruit and enable partners globally. Global Channel lead executing on key channel initiatives, including partner on-boarding, deal registration and enablement working collaboratively with cross-functional teams to achieve stated objectives and global alignment.Improved internal efficiencies and partner experience leading to increased deal registrations and pipeline. -
Senior Director Global Channel Strategy & ProgramsPolycom 2013 - 2016San Jose, California, UsLed global Channel Strategy & Programs team to define global channel strategy and develop programs aligned with Polycom vision and sales objectives to effectively recruit and enable partners globally. Developed competency-based enhancements to partner certification and specialization programs to drive increased partner recognition and customer awareness resulting in increased overall accreditations, partner compliance and competencies; achieving CRN Five-Star Program award 2014, 2015 & 2016As a senior channel leader drove global alignment for key corporate initiatives working collaboratively with cross-functional teams to achieve stated objectives resulting in improved POS compliance and efficiencies Responsible for representing the voice of the channel and overall channel enablement strategy for Polycom products and solutions including communication strategies for outbound partner communications including web properties, annual partner event TEAM Polycom and partner councils -
Global Director, Channel Strategy & ProgramsPolycom 2010 - 2013San Jose, California, UsDefined and executed partner strategy and developed programs to support and enable partners globally. Responsible for creating partner certification and specialization program and process to foster solid relationships and develop partner loyalty and competencies to increase revenue
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Director Of Theater Solution Product Marketing & OffersPolycom 2007 - 2010San Jose, California, UsDrove maximum performance through day-to-day management of global Theater Solution Product Marketing Team and development of global offers designed to increase revenue, margins and loyaltyDeveloped and implemented solution offers based on feedback from the field (Polycom Sales & Channels) to address competitive landscape, highlight Polycom differentiation, build customer/partner loyalty and grow Polycom revenue.
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Channel Marketing And Programs ManagerPolycom 2005 - 2007San Jose, California, UsDefined and implemented worldwide offers to address competitive threats and increase margins through upselling and shifting mix. Responsible for global communications to sales and channels through a variety of communication vehicles
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Crm Senior Group ManagerAt&T Wireless 2003 - 2005Dallas, Tx, UsDefine CRM strategy and treatment of negative lifetime value customer base increasing value of customers, reducing customer churn and building customer loyalty. Responsible for system enhancements resulting in differentiated treatment across customer base. Management of $2M program budget and personnel budgets. -
Customer Marketing Call Center ManagerAt&T Wireless 2001 - 2003Dallas, Tx, UsCall Center Management - Drove maximum performance through day-to-day management of 5 nationally dispersed teams; ensured maximum performance on assigned customer retention and marketing campaigns and positive employee morale. Contributed to the national standardization of call centers working with the management team implementing national processes as defined.
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Group Manager, Exception Management ServicesAt&T Wireless 1999 - 2001Dallas, Tx, UsResponsible for management of seven EMS Project Managers. Provided program development support through exception identification and offer review with direct reports. Provided direction to employees using company goals, values and key corporate initiatives. Defined CRM requirements and developed processes to support requirements resulting in timely program launches, increased revenue, improved margins and increased churn of negative Lifetime value (LTV) customers. Responsible for system enhancements resulting in differentiated treatment across customer base.
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Project Manager, Exception Management ServicesAt&T Wireless 1999 - 1999Dallas, Tx, UsResponsible for creating and driving self-service initiatives such as on-line customer service registration and usage, e-mail address collection, recurring electronic/credit card payments and paperless billing options.Defining CRM requirements and developing processes to support requirements resulting in timely program launches, increased revenue, improved margins and increased churn of negative Lifetime value (LTV) customers. Responsible for system enhancements resulting in differentiated treatment across customer base.
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Call Center ManagerAt&T Wireless 1997 - 1999Dallas, Tx, UsResponsible for management and development of Customer Care Supervisors, Call Center Scheduling/Staffing team and two Executive Escalation Consultants. Provide productivity; call center statistic and measurement direction. Communicated daily to team to provide motivation and instill an understanding of company goals and values. Interviewed and hired new employees; Supervisors, Representatives and Administrative Assistants. •Played a key role in developing Supervisors including mentoring and ongoing coaching. •Contributed to the national standardization of call centers working with the management team implementing national processes as defined
Lana King Skills
Lana King Education Details
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Texas State University -
Texas State UniversityBachelor Of Arts (Ba)
Frequently Asked Questions about Lana King
What company does Lana King work for?
Lana King works for Equinix
What is Lana King's role at the current company?
Lana King's current role is Global Partner Experience, Channel Strategy & Global Partner Program Leader.
What is Lana King's email address?
Lana King's email address is la****@****tel.com
What is Lana King's direct phone number?
Lana King's direct phone number is +151275*****
What schools did Lana King attend?
Lana King attended Texas State University, Texas State University.
What are some of Lana King's interests?
Lana King has interest in Children, Economic Empowerment, Civil Rights And Social Action, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Lana King known for?
Lana King has skills like Leadership, Cross Functional Team Leadership, Management, Channel Strategy Development, Go To Market Strategy, Strategy, Strategic Planning, Crm, Channel Strategy, Strategic Communications, Solution Selling, Product Marketing.
Who are Lana King's colleagues?
Lana King's colleagues are Geraldo Lisandro, John Solomon Centeno, Kavya R, Kirstie Stevens, Prabhu Kumar Pinniboyina, Ramakant M., Alice Wang.
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