Lana Lam, Phr

Lana Lam, Phr Email and Phone Number

People Operations at BILL @ BILL
Lana Lam, Phr's Location
San Jose, California, United States, United States
About Lana Lam, Phr

Lana Lam, Phr is a People Operations at BILL at BILL. She possess expertise in google analytics, marketing, seo, social media marketing, management and 21 more skills. Colleagues describe her as "Lana is a reliable, thorough HR coordinator with an eye toward operational efficiency and a penchant to take on anything. She proactively looked to improve our processes and took on stretch projects like overseeing immigration and assisting in the HRIS rollout. Although early in her HR career, I am impressed by her initiative, motivation, and ability to handle ambiguity. I saw her as a go-to person - a testament to the strong relationships she built across nearly every department and level.", "I have had the pleasure of working with Lana at two different companies now, and her ability to hit the ground running in a new role has always impressed me. She was the go-to person on our team for questions & help. Lana ran training sessions with the entire team to help increase our product and process knowledge. She has always been the most efficient worker, completing projects ahead of schedule, staying on task, and being an overall team player.", and "I have worked with Lana for over the past 2 years at SLI Systems, and had the pleasure of being her Team Lead. She has an amazing skill set which allows her to efficiently and effectively manage a large number of customers and projects, while remaining organized and meeting goals and deadlines. Lana is highly self-motivated, and a great team player. When she sees an opportunity to add value to our customers and organization, she steps up to make the suggestion, and takes the initiative to make it happen. She connects well with her customers and colleagues, and builds strong relationships. Lana goes above and beyond when it comes to meeting our clients expectations, and does so in a timely and professional manner. Lana is a great asset to the SLI Customer Success Team!"

Lana Lam, Phr's Current Company Details
BILL

Bill

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People Operations at BILL
Lana Lam, Phr Work Experience Details
  • Bill
    People Ops Program Manager
    Bill Aug 2023 - Present
    San Jose, Ca, Us
  • Bill
    Senior People Operations Specialist
    Bill Feb 2021 - Aug 2023
    San Jose, Ca, Us
    - Managed and updated employee information within HR related systems (Sage People, Workday).- Triaged cases via service management system (Jira) and shared inboxes to provide resolution aligned with SLAs to employees and various internal and external stakeholders.- Created ad-hoc and regularly scheduled reports using Workday.
  • Mobileiron (Acquired By Ivanti, Inc.)
    Senior Hr Operations Analyst
    Mobileiron (Acquired By Ivanti, Inc.) Apr 2019 - Jan 2021
    Mountain View, Ca, Us
    - Managed Global Mobility program; partnering with outside legal counsel, managers, and employees to coordinate all immigration applications.- Managed and supported processes related to onboarding, off-boarding, and compliance reporting and administration (SOX, SOC 2, EEO-1, AAP, FedRAMP, VETS-4212). - Developed and administered programs including 90 day performance review, workplace anti-harassment training, and tuition reimbursement program.- Processed various HR transactions, ensuring data integrity throughout the HRIS (Sage People).
  • Couchbase
    People Operations Generalist
    Couchbase Oct 2017 - Apr 2019
    Santa Clara, California, Us
    - Managed employee life-cycle, including onboarding, benefits administration, maintenance of HRIS data and employee records, and offboarding.- Served as the primary point of contact on all aspects of global immigration relating to nonimmigrant and immigrant visas.- Played a key role in the implementation and rollout of the company's first global HRIS (Sapling).
  • Couchbase
    Talent Acquisition Coordinator
    Couchbase May 2017 - Oct 2017
    Santa Clara, California, Us
    - Created and managed job postings on ATS (Lever) and other various job boards.- Coordinated, scheduled, and facilitated onsite and remote interviews.- Maintained ATS (Lever) to ensure accurate requisition, candidate, and interview data.- Managed offer letter process, background checks, and any other pre-employment screening necessary prior to onboarding.
  • Google/Zenith Talent
    Product Support Specialist, Hardware
    Google/Zenith Talent Jul 2016 - May 2017
    Mountain View, Ca, Us
    Provided product and industry-level expertise and ongoing support/troubleshooting for 45+ enterprise partners.Managed weekly bug report, prioritized active bugs, and tracked ongoing and known issues.Collaborated with cross-functional teams to develop product roadmap and quarterly releasesBuilt and maintained internal process documents and online resources for partners.
  • Sli Systems
    Customer Success Manager/Implementation Project Manager
    Sli Systems Jan 2014 - Jul 2016
    Christchurch, Nz
    Managed deployment and maintenance of SLI products for 35+ eCommerce retailers.Provided client training/technical demonstration of products and services.Leveraged reporting metrics to identify opportunities for improved site performance, increased product adoption, and client retention.
  • Milestone Internet Marketing
    Account Manager/Digital Marketing Strategist
    Milestone Internet Marketing Sep 2012 - Jan 2014
    San Jose, Ca, Us
    Created and executed internet marketing strategies for 50+ accounts, generating $400k in ARR for brands including Hilton, Wyndham, and Hyatt.Partnered with offshore Engineering teams to manage full cycle website production/redesign.Provided in-depth ROI analyses to identify new opportunities for increased conversion.

Lana Lam, Phr Skills

Google Analytics Marketing Seo Social Media Marketing Management Omniture Leadership Online Advertising Google Adwords Email Marketing Account Management Microsoft Office Sem Project Management Search Engine Optimization Saas Customer Success Salesforce.com Employee Training Search Engine Marketing Mac Os X Css Html Ruby On Rails Javascript Onboarding

Lana Lam, Phr Education Details

  • San Diego State University
    San Diego State University
    Business Administration And Marketing

Frequently Asked Questions about Lana Lam, Phr

What company does Lana Lam, Phr work for?

Lana Lam, Phr works for Bill

What is Lana Lam, Phr's role at the current company?

Lana Lam, Phr's current role is People Operations at BILL.

What is Lana Lam, Phr's email address?

Lana Lam, Phr's email address is la****@****ase.com

What is Lana Lam, Phr's direct phone number?

Lana Lam, Phr's direct phone number is +140878*****

What schools did Lana Lam, Phr attend?

Lana Lam, Phr attended San Diego State University.

What are some of Lana Lam, Phr's interests?

Lana Lam, Phr has interest in Collecting Vinyl Records, Human Rights, Yoga, Education, Environment, Reading, Hiking, Playing The Guitar, Swimming.

What skills is Lana Lam, Phr known for?

Lana Lam, Phr has skills like Google Analytics, Marketing, Seo, Social Media Marketing, Management, Omniture, Leadership, Online Advertising, Google Adwords, Email Marketing, Account Management, Microsoft Office.

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