People Ops Program Manager
Current
Aug 2023 - Present
AeroLeads people directory · profile
Lana Lam, Phr Email & Phone Number
People Operations at BILL
at
BILL
1 work email found
@couchbase.com
4 phones found area 408 and 650
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Lana Lam, Phr? Overview
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Quick answer
Lana Lam, Phr is listed as People Operations at BILL at BILL, based in San Jose, California, United States. AeroLeads shows a work email signal at couchbase.com, phone signal with area code 408, 650, and a matched LinkedIn profile for Lana Lam, Phr.
Lana Lam, Phr previously worked as People Ops Program Manager at Bill and Senior People Operations Specialist at Bill. Lana Lam, Phr holds Bachelor Of Science (B.S.), Business Administration And Marketing from San Diego State University.
Company email context
Email format at BILL
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*@couchbase.com
68% confidence
AeroLeads found 1 current-domain work email signal for Lana Lam, Phr. Compare company email patterns before reaching out.
Profile bio
About Lana Lam, Phr
Lana Lam, Phr is a People Operations at BILL at BILL. She possess expertise in google analytics, marketing, seo, social media marketing, management and 21 more skills. Colleagues describe her as "Lana is a reliable, thorough HR coordinator with an eye toward operational efficiency and a penchant to take on anything. She proactively looked to improve our processes and took on stretch projects like overseeing immigration and assisting in the HRIS rollout. Although early in her HR career, I am impressed by her initiative, motivation, and ability to handle ambiguity. I saw her as a go-to person - a testament to the strong relationships she built across nearly every department and level.", "I have had the pleasure of working with Lana at two different companies now, and her ability to hit the ground running in a new role has always impressed me. She was the go-to person on our team for questions & help. Lana ran training sessions with the entire team to help increase our product and process knowledge. She has always been the most efficient worker, completing projects ahead of schedule, staying on task, and being an overall team player.", and "I have worked with Lana for over the past 2 years at SLI Systems, and had the pleasure of being her Team Lead. She has an amazing skill set which allows her to efficiently and effectively manage a large number of customers and projects, while remaining organized and meeting goals and deadlines. Lana is highly self-motivated, and a great team player. When she sees an opportunity to add value to our customers and organization, she steps up to make the suggestion, and takes the initiative to make it happen. She connects well with her customers and colleagues, and builds strong relationships. Lana goes above and beyond when it comes to meeting our clients expectations, and does so in a timely and professional manner. Lana is a great asset to the SLI Customer Success Team!"
Listed skills include Google Analytics, Marketing, Seo, Social Media Marketing, and 22 others.
Current workplace
Lana Lam, Phr's current company
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8 roles
Lana Lam, Phr work experience
A career timeline built from the work history available for this profile.
Senior People Operations Specialist
- Managed and updated employee information within HR related systems (Sage People, Workday).- Triaged cases via service management system (Jira) and shared inboxes to provide resolution aligned with SLAs to employees and various internal and external stakeholders.- Created ad-hoc and regularly scheduled reports using Workday.
Feb 2021 - Aug 2023
Senior Hr Operations Analyst
- Managed Global Mobility program; partnering with outside legal counsel, managers, and employees to coordinate all immigration applications.- Managed and supported processes related to onboarding, off-boarding, and compliance reporting and administration (SOX, SOC 2, EEO-1, AAP, FedRAMP, VETS-4212). - Developed and administered programs including 90 day performance review, workplace anti-harassment training, and tuition reimbursement program.- Processed various HR transactions, ensuring data integrity throughout the HRIS (Sage People).
Apr 2019 - Jan 2021
People Operations Generalist
- Managed employee life-cycle, including onboarding, benefits administration, maintenance of HRIS data and employee records, and offboarding.- Served as the primary point of contact on all aspects of global immigration relating to nonimmigrant and immigrant visas.- Played a key role in the implementation and rollout of the company's first global HRIS (Sapling).
Oct 2017 - Apr 2019
Talent Acquisition Coordinator
- Created and managed job postings on ATS (Lever) and other various job boards.- Coordinated, scheduled, and facilitated onsite and remote interviews.- Maintained ATS (Lever) to ensure accurate requisition, candidate, and interview data.- Managed offer letter process, background checks, and any other pre-employment screening necessary prior to onboarding.
May 2017 - Oct 2017
Product Support Specialist, Hardware
Provided product and industry-level expertise and ongoing support/troubleshooting for 45+ enterprise partners.Managed weekly bug report, prioritized active bugs, and tracked ongoing and known issues.Collaborated with cross-functional teams to develop product roadmap and quarterly releasesBuilt and maintained internal process documents and online resources for partners.
Jul 2016 - May 2017
Customer Success Manager/Implementation Project Manager
Managed deployment and maintenance of SLI products for 35+ eCommerce retailers.Provided client training/technical demonstration of products and services.Leveraged reporting metrics to identify opportunities for improved site performance, increased product adoption, and client retention.
Jan 2014 - Jul 2016
Account Manager/Digital Marketing Strategist
Created and executed internet marketing strategies for 50+ accounts, generating $400k in ARR for brands including Hilton, Wyndham, and Hyatt.Partnered with offshore Engineering teams to manage full cycle website production/redesign.Provided in-depth ROI analyses to identify new opportunities for increased conversion.
Sep 2012 - Jan 2014
1 education record
Lana Lam, Phr education
-
San Diego State University
FAQ
Frequently asked questions about Lana Lam, Phr
Quick answers generated from the profile data available on this page.
What company does Lana Lam, Phr work for?
Lana Lam, Phr works for BILL.
What is Lana Lam, Phr's role at BILL?
Lana Lam, Phr is listed as People Operations at BILL at BILL.
What is Lana Lam, Phr's email address?
AeroLeads has found 1 work email signal at @couchbase.com for Lana Lam, Phr at BILL.
What is Lana Lam, Phr's phone number?
AeroLeads has found 4 phone signal(s) with area code 408, 650 for Lana Lam, Phr at BILL.
Where is Lana Lam, Phr based?
Lana Lam, Phr is based in San Jose, California, United States while working with BILL.
What companies has Lana Lam, Phr worked for?
Lana Lam, Phr has worked for Bill, Mobileiron (Acquired By Ivanti, Inc.), Couchbase, Google/Zenith Talent, and Sli Systems.
How can I contact Lana Lam, Phr?
You can use AeroLeads to view verified contact signals for Lana Lam, Phr at BILL, including work email, phone, and LinkedIn data when available.
What schools did Lana Lam, Phr attend?
Lana Lam, Phr holds Bachelor Of Science (B.S.), Business Administration And Marketing from San Diego State University.
What skills is Lana Lam, Phr known for?
Lana Lam, Phr is listed with skills including Google Analytics, Marketing, Seo, Social Media Marketing, Management, Omniture, Leadership, and Online Advertising.
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