Lan Anh Trần Email & Phone Number

Ho Chi Minh City, Vietnam

• Facilitate effective communication within the team and with the client. Ensure that all parties are aligned on project goals, timelines, and expectations.• Regularly check in with your team to ensure everything is on track. Offer support where needed, even if it's not always hands-on.• Keep an eye on potential risks or issues that could arise and be prepared to step in if necessary.• Recognize and celebrate the successes of your team. This helps in maintaining high morale and motivation.• Ensure that team members feel valued and appreciated for their contributions.• Look ahead to future phases of the project or upcoming projects. Start planning for resources, timelines, and potential challenges.

Ho Chi Minh City, Vietnam

• Communicate with cross-functional teams to understand requirements, develop documentation, then deliver those documents to gather approvals of stakeholders, and make sure all developers understand the requirements of the project.• Be a bridge between cross-functional teams (dev, QA, PM), as well as between internal teams and customers (external teams). This involves explaining business rules to the dev team and subsequently guiding and transferring functional solutions/products to clients.• Define User stories, analyze business and functional specifications, then write BRD, and FRS documents in English.• Transfer and clarify knowledge for project, resolve misunderstood issues for all stakeholders by organizing work-through meetings weekly; and write guidelines documents.• Gather and enhance knowledge of requirements regularly by communicating with clients, reviewing UI design, and demo products to clients or PM, PO leaders.• Conduct regression tests daily to analyze and define issues or enhancements, report daily status for PM, and PO.• Have taken responsibility as a project manager assistant with duties: make the delivery plan to release project, break and manage tasks for dev team, review, and support dev team to resolve issues, make sure to finish deadline on time.

Ho Chi Minh City, Vietnam

• Change the manual process of checking discrepancies in customer data by implementing SQL commands and queries to automatically check and correct them.• Gather customer issues by receiving their support requests as a customer servicer, then compile those issues to a features enhancements list.