Lananh Ho Email & Phone Number

Chicago, IL, US

Chicago, Illinois

• Meter Shop
• Oversee meter shop and streamline work processes to complete 40,000 gas meter tests and 10,000 refurbishments annually
• Supervise and plan weekly schedule for eight employees
• Establish and manage an annual budget of over 12 million dollars
• Execute testing of new meter reading technology for the Advanced Metering Infrastructure (AMI) Project
• Monitor meter and encoder receiver transmitter (ERT) inventory to ensure sufficient supply for field work and resolve low inventory issues

Chicago, Illinois

• Construction, Operations, and Maintenance
• Oversaw customer-related field work for multiple construction projects to meet timeline goals and maintain high customer satisfaction
• Mentored engineering interns and new employees introducing them to company standards, procedures, and practices
• Managed Central Business District remediation project which included over 80 commercial downtown Chicago buildings
• Conducted safety observations and coached field employees on safe practices to reduce risks and injuries
• Led weekly workload meeting to resolve resource needs and challenges

Chicago, Illinois

• Regulatory and Gas Compliance
• Analyzed monthly key performance indicators and presented findings to senior management
• Conducted root cause analysis as part of the Pipeline Safety Management System and revised field procedures

Amarillo, Texas

• Worked closely with senior engineers and production team to implement new training and process changes
• Identified process variations and designed a Microsoft Access database to improve the process performance
• Tested products and adjusted operating conditions to address customer complaints regarding out of specification products
• Determined main sources of potential quality defects and proposed countermeasures

Ann Arbor, MI

• Assisted PhD candidates in research of chaperones and protein-folding through media preparation
• Introduced methods that reduced contamination of sterile solutions
• Mentored two new employees on safety procedures and daily routine

Lincolnwood, IL

• Implemented organizational system on tested products for easy storage and access
• Designed experiment to determine consumers’ preferred minty-level for new mouthwash
• Maintained over 200 ongoing stability testing on manufactured products

Bachelor'S Degree, Chemical Engineering, Magna Cum Laude

Ux Design

Front End Development For Designers

Study Abroad, Engineering

Education record