Lana Seto Email & Phone Number

San Francisco, CA, US

San Francisco, California, United States

Member of the Workplace Technologies team at a client siteCreate documentation and how to guides on the current onboarding processProvide support during New Hire Onboarding SessionsHelp track incoming new hires and ensure they have access when they startProvide troubleshooting support for incoming end users

San Francisco Bay Area

Provide technical support for end users, such as application access and troubleshootingHelp setup and managed Slack environment such as apps and user accessSetup application in Okta for Single Sign-on for SAML or OIDCOnboarding for new hires with accounts, equipment, and orientationData gathering and data cleaning when migrating to new asset management.

San Francisco Bay Area

Disconnect and reconnect workstations at client sitesQA for workstation setupsRack & stack of network devices for data center relocations

San Francisco Bay Area

Utilized Python and SQL for data mining and creating data visualization for large datasets. Create predictive models using Machine Learning, such as Linear Regression, Logistic Regression, Random Forest, Gradient Boosting and KNN. Capstone: Analysis and predict crime in San Francisco.Used Logistic regression, random forest and gradient boosting for.

San Francisco, California

Create work schedules for over 100 employeesProvided feedback for developers to automate scheduling tool

San Francisco Bay Area

Member of the IMAC (Install, Move, Add and Change) team at Gilead SciencesCoordinate IT setup for new hires by gathering information from HR, hiring managers and administrators and create tickets for the techniciansBecame the go-to person new hire inquires, whether logistics or technicalBuild a relationship with Administration Assistants and Service Desk.

San Francisco Bay Area

Member of the IT Support team on a client siteMaintains inventory records and data by recording new inventory into the inventory systemSet-up and configure computer environment for current and new employees as neededSetup new hire equipment and accounts for new employeesClean and re-image all units for redeploymentCoordinate with vendors for an e-waste.

San Francisco Bay Area

Member of the IT Provisioning TeamAsset Management of Dell and Apple laptops and desktop.Provide Asset Swaps for Salesforce.com employeesHandle up to three End of Life Swap per dayImage and configure laptops and desktops with Windows 7 or Mac OS XImage Windows 7 Laptops and Desktop using Windows Deployment ServicesImage Mac OSX Laptops and Desktops using.

San Francisco, CA

Maintain over 100 Salesforce.com conference rooms and ensure that they are presentation ready Setup Cisco phones and Polycom video conferencing unit Responsible for deploying new equipment to conference rooms

Bachelor Of Science (B.S.), Business Administration, Information Systems

Activities and Societies: Information Management Systems AssociationRelated Coursework: Information Systems Analysis and Design Managing.

Data Science

An intensive 12 week course that prepares professionals for roles in Data Analysis and Data Science. The content of the course is.

Information System, Electronic Commerce

Activities and Societies: College of Business Exchange Student ClubStudent Exchange program for Spring 2011 and Fall 2011. Related Course.

Business Administration