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Experienced Manager with over 10 years of working in the transportation /trucking/railroad, banking and industrial automation industries. Skilled in Operations Management, Sales, Fleet Operations, Customer Satisfaction, Asset Management and Leadership. Strong sales professional with a Bachelor of Arts - BA focused in History from University of Idaho.
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Customer Logistics ManagerRyder System, Inc. Dec 2021 - Feb 2024Miami, Fl, UsOversee all Logistics Operations for Platt Electric Supply and Andersen Windows in the Mountain West. -
Asset ManagerRockwell Automation Nov 2018 - May 2021Milwaukee, Wi, Us-I was an Industrial Automation Asset Manager imbedded at Rio Tinto Kennecott Copper and Procter and Gamble-Manage electrical inventory and product lifecycle for Rio Tinto and P&G which includes over 15,000 electrical machine parts, medium voltage drives, control panels and safety equipment. -Provide value through increased cost savings to Rio Tinto through various channels.-Create Billing Reports, Warranty Savings Reports and other Cost Savings Reports to for Rio Tinto to ensure value is being indicated and added on the month to month cost savings progress. -Work closely with Rio Tinto Plant Engineers, Rio Tinto Reliability Engineers, Rockwell Sales Team and other vendors to find ways to increase the longevity of all there electrical components and machines to further reduce down time and lost production while providing the highest quality of service. -Manage and oversee the MRO by providing close relations with multiple repair centers that provide quality repairs at a reduced cost versus new. -Work with Rio Tinto Reliability Engineers on Continuous Improvement Activities.-Work on TOI Analysis and Inventory Standardization.-Conduct CMMS Data Scrubbing and Enrichment. -
Location Rental ManagerRyder System, Inc. Sep 2017 - Nov 2018Miami, Fl, UsTransportation professional offering a full line of fleet solutions to customers while providing upstanding customer service. I assist and support the Senior Rental Manager from the Northwest Business Unit in day to day operations to maximize revenue and increase customer retention. Anticipate market & customer needs by either moving equipment in or out of locations to meet demands as well as recognize and react quickly to market opportunities for the branches in which I oversee which include our branches in Salt Lake City UT, Boise ID and Billings Montana. In addition to the branches I oversee, my role also acts in support of our other branches in Washington, Oregon, Hawaii and Alaska. Some of my current duties include:*Financial Responsibilty for overall profitability of the rental product line specifically achieving both revenue and margin plans*Directly responsible for maintaining compliance with company, local, state, federal and other regulatory agencies*Ability to forecast monthly, quarterly and annual results accurately and timely*Responsible for analyzing and interpreting performance through multiple financial reports and metrics*Leadership Ability to manage relationships and build effective teams*Responsible for the overall development and guidance of employees to meet revenue and margin goals*maximizing utilization of vehicles, controlling operational costs, and planning marketing strategies *training and development of rental counter staff*Safety training for Ryder Rental Counter Reps and transfer drivers*assisting with interviewing and selecting new hires*reviewing profit and loss statements for the Northwest Business Unit -
Rental Management TraineeRyder System, Inc. Sep 2015 - Sep 2017Miami, Fl, Us• Handle the sales and process for inbound calls, as well as outbound solicitation• Maintain current and accurate data within the company's marketing database• Generate rental, lease and used vehicle sales leads• Manage all rental asset processes to include Vehicle PM and cleanliness standards• Meet overall Ryder market share by successfully executing the sales and marketing initiatives• Maintain compliance with company, local, state, federal and other regulatory agencies• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base. Transfer driver dispatcher that would assign routes, plan moves among locations and we meet deadlines.Increased revenue at the Costa Mesa location where we turned profitable margins and exceeded revenue vs plan month after month from December 2015-June 2017. -
Senior Vault TellerColumbia Bank Jul 2013 - Jul 2015Tacoma, WaManaged day to day financial analysis and branch operations. Handled federal and local banking compliance regulations. Responsible for training new employees, monthly/quarterly branch audits, financial analysis, support personal banker, ordered checks/deposit slips, maintained ATM compliance, maintained cash counts for the vault and branch money. Opened/closed accounts and processed the branch reports. Discuss and access customer's financial needs to identify and offer appropriate products and services. Secure against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Identify fraudulent activity, read & understand and follow all relevant SOP's. Perform and support daily tasks that maintain the integrity of the branch (balance ATM, process night drop, balance negotiable instruments, process returned mail, balance credit card machine, monitor lobby rate sheets and brochures) & supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner. Delivers and packages detailed clerical support for deposit and consumer loan accounts business accounts, collections and wires, safe deposit contracts, pay and receive transactions. Resolves customer issues and requests for building familiarity with business, consumer and trust entities. -
Sales AssociateGap Oct 2012 - Jun 2013New York, Ny, UsWorked as a Sales Associate for GAP where I would assist customers by offering solutions or ideas, providing guidance on product fit and current style advice on new trends as well as the products we offer. In addition, I would inform customers of our loyalty programs by communicating and executing various customer promotions / incentives, etc. I would also assist in Omni-Channel processes to ensure customer needs are met (i.e., SFS, RIS), while also holding collaboration meetings Collaborates with store team to develop innovative solutions to business needs. -
Customer Service RepresentativeThe Home Depot May 2012 - Oct 2012Atlanta, Georgia, UsWorked as a cashier at Home Depot in Puyallup. I would assist customers in providing them with fast, friendly, accurate and safe service. Part of my responsibilities included processing Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. In my time at Home Depot & this store I had received the Homer award, given to the employees who exemplify providing top customer service. In addition I also received highest amount of customer surveys taken as well as the highest customer service survey scores in that stores history. I would proactively seek product/project knowledge to provide customers with information and identify selling opportunities. Some day to day knowledge included following all policies and procedures to ensure that shrink is minimized while also assisting with the Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. I helped establish a new culture at my particular store of implementing first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
Lance Beckstrom Education Details
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University Of IdahoHistory
Frequently Asked Questions about Lance Beckstrom
What is Lance Beckstrom's role at the current company?
Lance Beckstrom's current role is Customer Logistics Manager.
What is Lance Beckstrom's email address?
Lance Beckstrom's email address is lb****@****ion.com
What is Lance Beckstrom's direct phone number?
Lance Beckstrom's direct phone number is +125321*****
What schools did Lance Beckstrom attend?
Lance Beckstrom attended University Of Idaho.
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