Lance Bryson Smith
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Lance Bryson Smith Email & Phone Number

DPI New Hire Trainer at The Walt Disney Company
Location: Garden Grove, California, United States 4 work roles 5 schools
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Current company
The Walt Disney Company
Role
DPI New Hire Trainer
Location
Garden Grove, California, United States
Company size
133009 employees

Who is Lance Bryson Smith? Overview

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Quick answer

Lance Bryson Smith is listed as DPI New Hire Trainer at The Walt Disney Company, a company with 133009 employees, based in Garden Grove, California, United States. AeroLeads shows a matched LinkedIn profile for Lance Bryson Smith.

Lance Bryson Smith previously worked as DPI New Hire Trainer at Disney Photopass and Photopass Photographer at The Walt Disney Company. Lance Bryson Smith holds Pending, English And Creative Writing from Southern New Hampshire University.

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The Walt Disney Company

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Profile bio

About Lance Bryson Smith

Working in the guest service industry for nearly 30 years. High-energy Guest Services Representative focused on promoting customer satisfaction through exceptional service and maintaining outstanding accommodations. Tech-savvy, highly accurate, and efficient with data entry and general operations. Exceptional people skills with down-to-earth, outgoing personality.Skills:• demonstrate excellent guest service and recovery skills.•Successfully handle difficult situations by effectively troubleshooting and providing productive solutions.• Strong leadership and self motivational abilities.• very organized and detail oriented.Guest Relations:• responsible for quality guess experience• Responsible to take proactive approach to guest relations, i.e. time spent on the floor interacting with guest, etc. Cast Members Oversight:• Ability and power staff deliver 5 keys standard of service.• train new hire cast members regarding policies, procedures and standards.• oversee staff and give performance feedback to customers into management.• document implement new changes in policies or procedures for the arcade or retail areas.•assures that staff morale is maintained at a high-level.•Promotes team oriented environment

Current workplace

Lance Bryson Smith's current company

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The Walt Disney Company
The Walt Disney Company
DPI New Hire Trainer
burbank, california, united states
Website
disneycareers.com
Employees
133009
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4 roles

Lance Bryson Smith work experience

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Dpi New Hire Trainer

Current
Disney Photopass

Anaheim, California, United States

Responsible for training new cast members in capturing memories for our guests. To show new hires photo opportunities and inform guests of the variety of services available through Disney Photo Imaging. Includes fulfilling guest orders and ensuring guest satisfaction. Proactively approaching guests and provide great service for all guests including children.

Mar 2022 - Present

Photopass Photographer

The Walt Disney Company

Anaheim, CA

To provide Guests with the opportunity to capture their experiences at the Disneyland Resort with high-quality photos taken with the latest in digital photography technology. As a Cast Member in this area I am responsible for proactively approaching Guests to offer photo opportunities and informing Guests of the variety of services available through Photo.

Supervisor/Retail Lead

Espn Zone Anaheim

Anaheim, California

  • Responsible for daily shift operations.
  • Accountable to ensure cleanliness, organization and reporting of repairs of arcade games, store facility and stockroom.
  • Inventory responsibilities include preparation of store for weekly inventory by receiving merchandise and monitoring of defects.
  • Report to Area Management sales at the end of each shift.
  • Responsible for all store merchandise is tagged and prices correctly as well as such security devices are added as needed.
Apr 2001 - Apr 2018

Guest Services Associate And Trainer

Gameworks Entertainment, Llc

Orange, California

  • participate in weekly staff meetings to create a new advertisement deal for arcade and restaurant
  • Lead customer game challenges every week
  • Assist servers and bartenders with maintaining the restaurant and bar
  • trained new staff in guest services and game floor management
Apr 1997 - Mar 2001
Team & coworkers

Colleagues at The Walt Disney Company

Other employees you can reach at disneycareers.com. View company contacts for 133009 employees →

VS Vishal Seth Vishal Seth Colleague at The Walt Disney Company Delhi, India, India View → EL Enzo Luoni Enzo Luoni Colleague at The Walt Disney Company Milan, Lombardy, Italy, Italy View → VC Vanesa Castillo Vanesa Castillo Colleague at The Walt Disney Company Pasadena, California, United States, United States View → CR Carly Ransom, Ma Carly Ransom, Ma Colleague at The Walt Disney Company San Diego, California, United States, United States View → HR Hillary Rincon Hillary Rincon Colleague at The Walt Disney Company Garden Grove, California, United States, United States View → PB Patricia Barnard Patricia Barnard Colleague at The Walt Disney Company Orlando, Florida, United States, United States View → ED Erika Del Carmen Salas Martínez Erika Del Carmen Salas Martínez Colleague at The Walt Disney Company Managua, Managua, Nicaragua, Nicaragua View → NL Nia Lopez Nia Lopez Colleague at The Walt Disney Company Orange County, California, United States, United States View → MD Monique Dominguez Monique Dominguez Colleague at The Walt Disney Company Bellflower, California, United States, United States View → RB Robert Bennett Robert Bennett Colleague at The Walt Disney Company Greater Paris Metropolitan Region, France View →
5 education records

Lance Bryson Smith education

Pending, English And Creative Writing

Southern New Hampshire University

The study of English as a major discipline is composed of two different areas of concentration: literature and composition and writing..

Art Animation Certificate, Cartooning Animation

Cypress College

Comic book history Storytelling and storyboarding Character development

Communication And Media Studies

Santa Ana College

Intro to Mac computers PowerPoint Illustrator

Certificate Level One Machinist, Machinist Traits

Vincennes University

Level one machinist certificate program

A

Arsenal Technical High School
FAQ

Frequently asked questions about Lance Bryson Smith

Quick answers generated from the profile data available on this page.

What company does Lance Bryson Smith work for?

Lance Bryson Smith works for The Walt Disney Company.

What is Lance Bryson Smith's role at The Walt Disney Company?

Lance Bryson Smith is listed as DPI New Hire Trainer at The Walt Disney Company.

Where is Lance Bryson Smith based?

Lance Bryson Smith is based in Garden Grove, California, United States while working with The Walt Disney Company.

What companies has Lance Bryson Smith worked for?

Lance Bryson Smith has worked for Disney Photopass, The Walt Disney Company, Espn Zone Anaheim, and Gameworks Entertainment, Llc.

Who are Lance Bryson Smith's colleagues at The Walt Disney Company?

Lance Bryson Smith's colleagues at The Walt Disney Company include Vishal Seth, Enzo Luoni, Vanesa Castillo, Carly Ransom, Ma, and Hillary Rincon.

How can I contact Lance Bryson Smith?

You can use AeroLeads to view verified contact signals for Lance Bryson Smith at The Walt Disney Company, including work email, phone, and LinkedIn data when available.

What schools did Lance Bryson Smith attend?

Lance Bryson Smith holds Pending, English And Creative Writing from Southern New Hampshire University.

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