Lance C. Ericson Email and Phone Number

SUMMARY OF QUALIFICATIONSA seasoned Client Services Professional with more than ten years experience in developing and managing critical accounts. Six Sigma-Greenbelt Certified. Known for exceptional account management and customer service skills, demonstrated through sole support of high profile clients. (Caterpillar, Unilever, Trinova).CAREER OBJECTIVEAn opportunity with career advancement in an Account Management/Client Services role. My knowledge and experience of Account Management and Sales Support provides me with a proven track record of success in managing accounts, implementation of cost saving operating procedures, and overall improvement of the client relationship. These objectives have been have been proven through the ability to handle multiple tasks, including extensive supervisory skills, implementation of Standard Operating Procedures, and training of employees for support of dedicated accounts.Specialties: account management, accountancy, as/400, benefits administration, billing, customer relations, insurance, logistics, materials management, microsoft excel, microsoft office, microsoft powerpoint, microsoft word, organizational skills, process engineering, proposal writing, reports, sales, sales support, six sigma, transportation,