Lance Clark Email & Phone Number

Gainesville, Ga, Us

Atlanta, Georgia, Us

Newport Beach, California, Us

Attending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions

Dunwoody, Georgia, Us

Dunwoody, Georgia, Us

Responsible for the day to day operations of 44 restaurants in Alabama and Georgia. Oversee 6 District Managers with an employee base of 880 employees, and annual sales over $55M.

Dunwoody, Georgia, Us

Responsible for the day to day operations of 38 restaurants in Tennessee and Georgia. Oversee 6 District Managers with an employee base of 600 employees, and annual sales over $48M. Accomplishments include:•Reversed Region sales results from a negative 7% in 2013, at the time assigned in position, and improved to the top 5 in the company with a positive + 1.68% to date. This was accomplished through the implementation and use of clear processes and procedures, maintaining high standards, and selecting and developing quality talent at all levels in the region.•Improved speed of service by 60 seconds in the past 24 months by focusing on delivering “A” level service to our customers.•Internally developed 3 new District Managers, and have the top 2 DM’s in the company for year over year profit improvement.•Completed 6 remodels in the past 12 months with average sales growth of 10% plus.

Dunwoody, Georgia, Us

Hired as a “Fast Track” Regional Director. While in training with Krystal, was assigned to manage open District in Mobile, Alabama until it could be stabilized. Accomplishments included:•Improved customer satisfaction score by 10%.•Reduced speed of service by 20 seconds, improved sales by 3%, Improved Total Controllable profit by 2.5%.•Identified and developed two internal GM’s and sourced and identified a District Manager who was hired to run the district.

Atlanta, Georgia, Us

Responsible for ensuring the proper execution and alignment of all training programs in 354 company and franchised restaurants in the Georgia, Carolina and Alabama markets. Monitor all new trainee progress. Coordinate and execute training and leadership development workshops for company and franchise entities and handle all new product rollouts, new restaurant openings and remodels.

Atlanta, Georgia, Us

Provided franchise support to 278 Franchise owned restaurants in Oklahoma, Arkansas, Missouri and Kansas. Key accomplishments include:•Selected as “Impact Player of the Year in 2008•Chosen as a member of the Operations Advisory Board•Entrusted with the largest Arby’s franchise in the system – US Beef. Implemented bulk slicing and saved $2M in labor and paper cost.

Atlanta, Georgia, Us

Project leader for national rollout of Toasted Subs, Worked closely with R&D on sandwich builds, and equipment. Developed a delivery program that reduced costs for the system of over $2M.

Atlanta, Georgia, Us

Selected as Operations Project Director for NEW “Alternative Channel” Concept. Program was designed to test nontraditional Arby’s units in strip center locations with a deli style feel. Developed operational procedures, processes and tools for innovative products to be introduced to the system and teamed with Purchasing and Logistics on procurement. While concept was never launched, several good initiatives were developed from it including the toasted sub line that is used today and has achieved 20 consecutive quarters of sales growth.

Atlanta, Georgia, Us

Provided franchise Support to 150 franchise owned restaurants in the Georgia market.

$3.2 Billion quick service restaurant chain with 3300 restaurants)

Supervised 3 District Managers and $24M in revenues. Responsible for all aspects of restaurant operations including sales growth, profit, marketing planning and implementation, staffing and recruiting, employee development, succession planning, policy development and implementation, and overall company growth and development strategy.

Oversaw operations for 15 company-owned restaurants.•Earned “Best Prior Year Profit” Award by exceeding prior year profit by more than $ 400,000. •Decreased repair & maintenance expenditures by more than $ 50,000. •Reduced Worker’s Compensation claims in excess of 3%.

and promoted to GM in 11 months. Opened new unit, and consistently generated sales increases in excess of 5% per year. Selected as GM of the Year in; out of 300 General Managers.