I have a natural ability to foster relationships pro-actively while working with peer departments to drive results. I utilize structure, trust, and consistency to facilitate negotiations, pushing progress. I build a brand of reliability, passion, structure, and leadership; leveraging relationships built to create opportunities, driving the development of my business and self. My positions and skills are as follows:Cyber Defense Operations Craftsman: RF Operations 1D771R - US Air Force ReservesSan Antonio, TX 78236March 2015- PresentRank: Master Sergeant E-7-Project Management: developing / facilitating Wing Stress Inoculation program driving member resiliency-Building relationships with mentees driving skill growth, job proficiency, and increase of unit capabilities-Head Instructor for Tactical Combat Casualty Care Tier 1: All Servicemember / Tier 2: Combat Lifesaver-Awarded Air Force Commendation Medal for Heroism, and Diamond Sharp Award for leadership abilities-Leveraging relationships with external organizations to facilitate training opportunities to further mission readinessRetail Assistant Store Manager - ComcastHouston, TX 77007February 2018 to Present-Designing store schedule with forward thinking to prevent constraints, fostering a healthy sales environment-Overseeing store operational buildout; driving positive results and ensuring alignment with company needs-Performing self-evaluations of processes, creating new approaches to drive success of business tactics-Managing projects with peer departments to further store achievements: EA/GA, EHS, Marketing, CB, CAR-Fostering agent relationships utilizing consistent development 1on1s for sales and professional improvement-Facilitating strategic store culture changes and driving upsell tactics, improving national ranker metrics MoMSome Awards I've received are listed below:2020 Xfinity Retail Store of the YearAwarded: December 20202024 Store of the Quarter Q1Awarded: June 2024(Top store in Conversion of customers to mobile services 2022)Air Force Commendation MedalAwarded: April 2022During Mass Injury event I contacted local hospitals and arranged Medical Evacuation coordinates. My team I was leading and I dug out patients from debris and provided time sensitive aid to 22 service members resulting in zero casualties.