Lance Daugherty Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Greensboro NC

• Lead Operational Process review team in day-to-day operations of GNMA EBO, SBO, Loan Transfers, and Loan Boarding. Activities include: management of reconciliation of remittance files, approval of servicing reports.

Greensboro, NC

• Managed multiple teams specializing in the default of Mortgage assets while ensuring all specific regulatory/governmental timelines were met.
• Manage Unit Leaders and associates for default administrative functions performed for both bank-owned and investor-owned loans.
• Ensure breach letter generation and foreclosure referrals are completed, based on investor and bank policies and regulatory guidance, to ensure foreclosure timelines are not extended beyond reasonable standards. This.
• Ensure all electronic default reporting (EDR) to investors, insurers and mortgage insurance (MI) companies is accurate and represents actual events that have occurred within the default process.
• Ensure property preservation, including vendor oversight, and inspections are completed based on investor and bank policies and regulatory compliance.
• Administer, implement and create effective policies, procedures and training as necessary throughout support functions.

Greensboro, NC

• Managed a team within the Case Management Model across all investor segments including HFI, SFO, FNMA, FHLMC, NMO, VA and FHA.
• Responsible for staying current on investor and governance guidelines relative to home retention options including modification (HAMP and Non-Hamp) and liquidation options (short sales and deed in lieu’s).
• HUD Evaluation specialist; Responsible for monthly reviews of all FHA loans for entire department.
• Perform daily monitoring and reporting of key performance metrics to monitor workflow and adherence to SLA requirements.
• Advanced knowledge of product systems including CRM Tool, Homebase, HomeSaver, LAMP, iPortal, AS400, iSeries, CROSS/CACS, Early Resolution, ALS and Boss.

• Responsible for both leading/engineering strategic plans and execution of funding strategies. Responsible for development/implementation of strategic plans, and objectives. Providing effective recruiting, training.
• Responsible for educating/training associates to become subject matter experts. Commercial funding presents more complex mitigating that often leads to escalations. Associates are trained in determining specific.
• Responsible for conducting monthly associate call monitoring and account audits. It was our goal to facilitate appropriate funding expeditiously while maximizing profits. It’s imperative that associates are providing.

Greensboro, NC

• Analysis on resources deployment, program structures, and overall program enhancements
• Responsible for comprehending more complex data analysis, resulting in the minimization of risk exposures.
• Responsible for trend and forecasted data acknowledgement
• Provide feedback to senior management on such programs to help determine the most effective methods to enhance area profits
• Train and mentor associates in effectively maintaining client/company relations
• Perform account services functions by responding to account inquiries and complaints

Master'S Degree

Bachelor Of Science - Bs, Computer And Information Sciences And Support Services