Operations and Service professional with 15+ years in a variety of management capacities providing supervision to several teams, and leading them to deliver the best in all aspects to consumers on a daily basis. The completion of the mission and vision of what ever agency I work for is my goal for every deliverable in everyway everyday. I am a well-spoken individual and recognized for being a strong performer who adapts well to changing priorities. My personal goal is to help individuals feel they are physically, mentally, emotionally, and spiritually healthy in all capacities.
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Store Manager #5674Cvs HealthWashington, Dc, Us -
Store Manager-In Training #10415Cvs HealthWashington, Dc, Us -
Operations Service Manager LllBurlington Stores, Inc. Nov 2023 - PresentWashington, District Of Columbia, United States -
Event SupervisorBest Crowd Management Apr 2024 - PresentWashington Dc-Baltimore Area -
Chief Executive OfficerBecome Better Ministries International Jan 2018 - PresentCleveland, OhJeremiah 29:11 (NLT)Holy Spirit Led Community Ministry To Be A Resource To Connect Individuals To The Source.
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Event SupervisorCsc - Contemporary Services Corporation Dec 2023 - Mar 2024Washington Dc-Baltimore AreaProvide supervision for over 100 event staff at certain events within the DMV area. Give excellent customer service to all event staff, partners, and guest that I encounter on a daily basis. Lead Crowd Management control procedures, and train event staff correct operational protocol. -
Event StaffCsc - Contemporary Services Corporation Nov 2023 - Dec 2023Washington Dc-Baltimore AreaDeliver excellent customer service to all team members and guest that I encounter during each event. Provide crowd managment to keep things safe and secure. Enforce company policies, procedures, and venue operational standards. -
Co-LeadAll Nations Worship Assembly Feb 2022 - Feb 2024Washington, District Of Columbia, United StatesCo-Oversee ANWA-DC Ministries Admin. Team. -
AdministratorAll Nations Worship Assembly Jun 2021 - Dec 2023Washington, District Of Columbia, United StatesLead All Administrative Functions For The Executive Pastor, And The Levitical Order Men’s Ministry -
Tribe HostAll Nations Worship Assembly Aug 2022 - Dec 2022Washington, District Of Columbia, United StatesLeading 5 week rotations of helping people Find Family, Discover Purpose, and Change The World. -
Thought AgentAll Nations Worship Assembly Nov 2021 - Dec 2022Washington, District Of Columbia, United StatesAs a Thought Agent I Teach All Nations Worship Assembly-DC Campus New Partners In Discovery and Foundations Classes. -
Region Administrator Rx- R19Cvs Health Jun 2023 - Dec 2023Washington Dc-Baltimore AreaProvide pharmacy administrative support for over 200 stores in Division 4 - Region 19, and oversee a team district performance coordinators. -
Fs District Operations Support R18 D 2,3,6,9,10Cvs Health Jan 2023 - Jun 2023Washington Dc-Baltimore AreaAssist with daily FS operations for 107 Stores. -
District Performance Coordinator, R17, D10Cvs Health Dec 2021 - Dec 2022Washington, District Of Columbia, United States• Managing Pharmacist scheduling and payroll for the district• Handling administrative activities (e.g. expenses, payroll, store supply ordering, etc.)• Pulling, formatting, and analyzing performance reporting to prioritize opportunities and make recommendations• Following up on outstanding issues (exception reporting, CRS audits, IT/service ticket escalation, etc.)• Managing calendar and email requests for the District Leader while they are engaged in store visits• Serving as “change champion” for the district, liasing with CSC parters to track and drive progress on implementation of pilots and new program roll-outs, while providing critical feedback to CSC project teams Travel the market both with the DL and independently to support store performance as well as various planned and unplanned events, e.g. remodels, inventories, program rollouts, etc. Access the Pharmacy and RxConnect to support inventories and program rollouts as needed. Serve as a champion for change, promoting new programs and services, and helping colleagues understand the importance of agility in driving positive outcomes. -
Store Manager #2817Cvs Health Jun 2020 - Nov 2021Washington, District Of Columbia, United StatesAs the SM I had to maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.I was responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:• Overall store management, supervision, and policy implementation• Sales and inventory management• Employee staffing, training, and development• Financial management• Customer service leadership -
Store Manager-In Training #3332Cvs Health Apr 2020 - Jun 2020North Royalton, Ohio, United StatesAs the SMIT I had to maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.I was responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:• Overall store management, supervision, and policy implementation• Sales and inventory management• Employee staffing, training, and development• Financial management• Customer service leadership -
Director Of Soul CareBlack Christian Influencers Aug 2022 - Nov 2023Washington, District Of Columbia, United StatesLeading the spiritual guidance for the members of the BCI-DMV chapter. -
Director Of AdministrationBlack Christian Influencers Aug 2021 - Aug 2022Washington, District Of Columbia, United StatesOversee And Execute All Administrative Functions For The District of Columbia, Maryland, And Virginia (DMV) Chapter. -
AdministratorYolanda Stith Ministries Dec 2021 - Dec 2022Washington Dc-Baltimore Area
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Online Campus PastorChurch On The North Coast Feb 2020 - Jul 2020Valley View, OhDuring my time in this role I prayed for members and non-members of my church corporately and individually on a consistent basis to address their pastoral prayer needs. I gave spiritual guidance to needed individuals to assist them during their times of need as well. This role Included me to be available during FB and Youtube live worship services that the church initiated to answer the prayers of needed individuals. I was also exposed to midweek rehearsals to become familiarized with audio and video needs to run a successful worship service. -
Manager Of Hiv ServicesCare Alliance Health Center Mar 2019 - Jun 2020Cleveland, OhioIn My role as Manager of HIV Services which supervised the prevention and care aspects at several community clinic locations and for outreach in the metro Cleveland, OH area I had several additional core duties that consisted of the following.• Oversee HIV, STI- services, and other health- related outreach and clinical activities including program implementation, operations, compliance, reporting, and staff supervision.• Ensure deliverables to grant-funded engagement and prevention initiatives were met including program reporting.• Coordinate agency-wide LGBT focused training and service delivery including the development of LGBT inclusive patient and staff policies, in conjunction with Care Alliance Health Center leadership. -
Supervisor Of Hiv PreventionCare Alliance Health Center Apr 2018 - Mar 2019Cleveland, OhioIn my role as Supervisor of HIV Prevention I was responsible for the execution of actions and deliverables that support the overall agency HIV prevention and LGBT service delivery efforts. I operate within the Care Alliance mission guidelines to strategically engage individuals who are HIV positive or at high-risk of contraction through education, screening, and linkage to care. -
Hiv Testing Counselor & Prep SpecialistCare Alliance Health Center Aug 2017 - Apr 2018Cleveland, OhioI had to work with clients at Care Alliance Health Centers, outreach clinics, shelters, and other community agencies providing confidential HIV testing (including pre and post - test counseling) within the Greater Cleveland community. I also had to collaborate with existing testing agencies while identifying new testing opportunities to engage higher risk individuals for contracting HIV. Those individuals that I tested who were negative, I was encouraged to sign them up for PrEP. I was tasked to increase my encounters and medical appointment scheduling after teaching community members and partners about PrEP. -
Hiv Testing CounselorCare Alliance Health Center Jul 2017 - Aug 2017Cleveland, OhioI had to work with clients at Care Alliance Health Centers, outreach clinics, shelters, and other community agencies providing confidential HIV testing (including pre and post - test counseling) within the Greater Cleveland community. I also had to collaborate with existing testing agencies while identifying new testing opportunities to engage higher risk individuals for contracting HIV. Those individuals that I tested who were negative, I was encouraged to sign them up for PrEP. -
Area DirectorCsc - Contemporary Services Corporation Jun 2014 - Jun 2017Cleveland, OhProvided supervision for over 100 team members in the premium and club level areas. Gave excellent customer service to all team members and guest that I encountered on a daily basis. Trained new members on customer service guidelines policies, and crowd management. -
Event SupervisorCsc - Contemporary Services Corporation Jun 2013 - Jun 2014Cleveland, OhProvided supervision for over 50 team members in the premium and club level areas. Gave excellent customer service to all team members and guest that I encountered on a daily basis. -
Assistant Store ManagerWalgreens Oct 2015 - Dec 2016Cleveland, OhLed the shift managers, sales floor specialist, and team members in all aspects of the store operations. Managed sales floor, store facing, and all individual departments. Led the team in setting displays, checking in vendors, and anything else needed to meet the company objectives on a daily basis. -
Certified Training Store ManagerFamily Dollar Jun 2012 - May 2013Atlanta, GeorgiaLed my store team and six surrounding Family Dollar Store Managers and their teams to accomplish directives efficiently and effectively to company standards while training new Store Managers. -
Store ManagerFamily Dollar Dec 2011 - Jun 2012Atlanta, GeorgiaLed my store team to accomplish directives efficiently and effectively to company standards while maximizing profits, and minimizing shrink. -
Assistant Store ManagerFamily Dollar Sep 2011 - Dec 2011Cleveland, OhioLed my store team to accomplish directives efficiently and effectively to company standards on each shift. I trained my team on delivering excellent Customer service, oversaw the frieght process, and strategically planned new ways to minimize shrink at the store level. -
Lead Customer Service ManagerWalmart Jan 2010 - Dec 2011Strongsville, OhOversaw and motivated team members on the front end and the sales floor. Provided fast, fun, and friendly service during my shift. Addressed all customer concerns and complaints in a professional manner to execute the company objectives. -
Operations Assistant ManagerDollar Tree Stores Jan 2009 - Dec 2011Cleveland/Akron, Ohio AreaFloated throughout stores within the region getting them re-aligned to standard operating procedures. Stocked shelves, rotated merchandise, reset fixtures and seasonal displays. Trained staff, covered shifts, ordered freight, manged cash flow, assisted with customer service, and handled all other duties assigned effectively and efficently during my shifts.
Lance E. Malone Education Details
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Business Administration And Management, General -
Business Administration And Management, General -
Health Services/Allied Health/Health Sciences, General -
John Marshall High SchoolGeneral Studies
Frequently Asked Questions about Lance E. Malone
What company does Lance E. Malone work for?
Lance E. Malone works for Cvs Health
What is Lance E. Malone's role at the current company?
Lance E. Malone's current role is Store Manager #5674.
What schools did Lance E. Malone attend?
Lance E. Malone attended Itt Technical Institute-Orange, Cuyahoga Community College, Cleveland State University, John Marshall High School.
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