Lance Egan, Bsba Email & Phone Number

Vancouver, Washington, United States

Screens all incoming patients, employees and visitors for COVID-19 symptoms.. Using strong communications skill I develop rapport and circumvent issues before they escalate. HIPAA certified.

Called and obtained conditions from borrowers and Realtors. Met with clients to sign Loan Application and Disclosures. Cleared conditions that require communication to the clients. Communicates with all members of the team pertaining to client and/or property to meet file expectations. Tracked and managed new leads and follows up on referral business. Coordinated Closing details with Clients, Realtors and Escrow officers. Assisted the Loan Officers with other administrative and/or sales duties as needed. Consistently exceeded borrower expectations and Realtor/Builder expectations. Conducted face to face meetings with clients when Loan Officer was unable to attend. Continue to assume additional responsibilities and help the team grow.

Vancouver, Washington

This position is on the Prosthetics Team of the Network Contracting Office 20. Contract Specialist procures supplies and services using procedures outlined in the Federal Acquisition Regulations and in compliance with other directives/policies. Performs acquisition planning for acquisitions as well as creates milestone plans for every new procurement action. Selects the best types and methods of contracting, including proper documentation and selection of socioeconomic set asides. Conducts market research for all acquisitions over the micro purchase threshold. Ensures pre-award and post-award actions taken comply with VA and Federal Acquisition Regulations, as well as agency policies. Insures price/cost analysis is documented for contracts and reflects the basis for determining a fair and reasonable award price that provides the best value to the Government.Monitors contractor compliance with contract requirements and takes timely action to resolve problems that arise between the Government and the Contractor. Develops Vendor files compiled from SAM, SBA, OIG, Vetbiz, Vets100, D&B, and ORCA. Alerts vendors when updates to online accounts are necessary for continued contracts with the government. Utilizes Fedbid to provide competition for stock purchases. Completed all Federal Acquisition Institute Courses and am eligible for the FAC-C Level 1 Certification & Level 1 Warrant once I have completed 1 year as an 1102, which will be January 2014. Established and maintains relationships with supervisor, co-workers, others within the organization, vendors, and other Government agencies. Creates and documents all required actions in eCMS utilizing milestone plans and briefcase index, complies with agency policy.

Vancouver, Wa

Oversee the work performed by twelve Claims Examiners (GS-6) and directly report to the supervisor with any issues that may arise. Make use of VA regulations, fee guidelines, and regional policies and procedures daily for payments of claims and patient eligibility. Extensive knowledge of Microsoft Office, Excel, Word, Vista, CPRS, and FBCS to create suspense reports, production statistics, patient eligibility, and correspondence for management staff. Coordinate with medical staff (doctors, nurses, and administrative staff) for evaluations and treatment for patients at a Non-VA provider. Work with vendors and patient's to obtain services at a Non-VA provider for treatment that cannot be performed by the VA. Schedule and conduct individual and group training sessions to new and current Network Payment Center (NPC) staff to include methods and resources available to perform necessary functions. Conduct internal controls by reviewing vendor and veteran correspondence identifying potential discrepancies.

Vancouver Va

Independently determines legal eligibility and entitlement for non-VA health care services. Accurately selects, interprets and applies the complex and multiple criteria of VA regulations, national directives, and VISN policies. Advises veterans, vendors, physicians, and others of eligibility/claims status and provides counsel regarding limitations or other issues. Use Fee Basis Claims System (FBCS) software to review claims for appropriate authorizations. Compose correspondence including denials, appeals, reconsideration of denials, and clarifying routine business. Conduct diplomacy, sensitivity, empathy, and a professional attitude when in contact with veterans, their representatives, and medical center staff.

Support administrative management and healthcare team members to ensure streamlined clinic operations by performing detailed clerical work. Answer telephone calls and communicate directly with patients to schedule medical appointments, field questions, and answer pharmacy-related questions. Utilize confidential patient information database to manage official records; verify accuracy of information. Provide additional information to patients in regards to clinics, appointments, doctors, and VA medical program functions. Communicate with patients regarding medical benefits.

Student : Completed B.S in Business Administration, Insurance Coding and Billing Certificate program

- In the following roles; Oversaw daily operations of 58 recruiting personnel spanning five states filling over 2,500 entry-level, technical and healthcare positions. Monitored 16 talent segments and provided weekly status reports. Monitored and trained 9 regional staffing managers. Prepared analysis, training evaluations and recommendations. Provided oversight of sales, sales training and marketing programs. Partnered with managers to identify training needs and develop strategies. Identified emerging trends, assessing risks and opportunities. Developed strategic sales alignment and performed additional training with sales force not meeting monthly or quarterly goals. Evaluated results of sales and marketing events. Secured marketing resources and reviewed locally produced collateral. Represented organization at high-profile events. Advanced production ranking from 21st to 7th of 28 nationally in 2007, earned Most Improved RegionSelected by region headquarters to facilitate multi-squadron week long Professional Selling Skills course 8 recruiters trained; saved $3KExecuted marketing budget of $59K+; 28 Ad buys, 142 special events, 95 presentations--549 leads generatedRefined analysis products by pinpointed deficient recruiting processes; increased processing numbers by 15%

Led 8 member team covering four state region, responsible for contracting over 350 hires. Provided full life cycle recruiting, marketing and consultative sales training. Negotiated and approved contracts. Conducted market analyses, prepared projections, established quotas, and formulated team strategy. Coordinated marketing and public relations events. Authored team policies and incentive programs. Awarded Air Force Recruiting Services Senior Recruiting Badge and Flight Excellence Award 2003 & 2004, met all production requirements and quality indicatorsAll members of team received 115% of production goals-- Senior Recruiter badge two consecutive years

Regional Recruiting Supervisor

One-on-one interviews allowed interactive Cross-feed. Guided applicants to serve in critically needed Air Force specialties. Coordinate enlistment and shipment as specified by recruiting squadron policies. Proficient in job placement software utilized by Military Entrance Processing Station (MEPS). 2002 Awarded the Top Large MEPS in the nation #1 of 36, filling vital job for the Air Force 2002 Awarded Top Support Recruiter among 12 assigned 1st Quarter Fiscal Year 2002 increased camaraderie provided open communication between all levels of leadership

Conducted full life cycle recruiting of Technical, Non-Technical and Healthcare professionals. Multi-dimensional sales calls to include negotiating all contracts. Managed relationships with schools, universities, media outlets and community organizations. Provided customer-focused service from initial interview to hire, promoting the Air Force's core values of integrity, service before self and excellence. 2000 Top Dental Health Professions Scholarship Program (HPSP) Recruiter in the nation2000 Allied heath recruiting team was first in the county to close out program

Multi-Layard recruiting cycle of entry level personnel. Conducted market and production analysis, developed targeted sales and marketing plans. Provided customer-focused service from initial interview, complete qualifications review to entry into Air Force, promoting the Air Force's core values of integrity, service before self and excellence.

B.S., Business Administration

Cum Laude

A.A.S, Human Resource Management