Lance Greenhill Email & Phone Number

Plainfield, Il, Us

Aurora, Illinois, United States

Quality Team and Lab Technicians, CAPA processes, ISO 9001, upcoming ISO 14001, Customer and Supplier complaints for North America and Canada. Responsibilities and Accountabilities Processes all mill claims in a timely manner. Track all debits, credits, and manage inventory related to supplier discrepancies.Processes all carrier claims in a timely manner in accordance with requirements, track all debits, credits, and manage all inventory quality issues. Follow up with carriers on claims, obtain support from Logistics as necessary.Manage all non-conforming or suspect material related to claims. Follows up on returns, hold tags, blocked and unblocked inventory.Work with claims coordinator to ensure all customer claims are processed in accordance with documented policy and procedures and other requirements.Work with Metallurgical Lab in Carol Stream with all material investigations for both Tool steel and stainless steel long bar.Maintain ISO controlled documents, update, revise, and create procedures, work instructions and forms as required. Ensure all employees in US & Canada are aware of Goals & Objectives, Processes, Procedures and work instructions for their job/department.Champion all continual improvement efforts, track, coordinate, lead, report, all OFI’s, CARs, SCAR’s, Customer Complaints, Productivity Improvements, quality discussions.Identify opportunities for organizational improvement through inspections, and audits in North America and Canada. Release material from QI hold in SAP as needed.Save incoming MTR’s from a suppliers to the server, as needed, to support Admin. Coordinator. Back up for Chemical and Mechanical cert reviews.Makes certs corrections in SAP in communication with theMetallurgical team.Prepare all quality related reporting in accordance with requirements for Customer Claims, Mill Claims, Carrier Claims, Customer Feedback, Continual Improvement Efforts, non-conforming/blocked material, Productivity Improvements, etc.

Woodridge, Illinois

Quality Technician for Inventus Power medical and military production facility. During my employment I initiated and managed SOP’s for supplier corrective actions and NCMR processes. In addition to supervising production Quality inspectors. The job role included managing the customer of the facilities largest medical production line. Customer CAPA’s were team led and initiated for issues rooting from customer complaints with a >90 day closure rate. Maintained a 98% customer scorecard.• CAPA, SCAR, NCMR, SOP, Quality management system, Medical and Military, ECN, CI, Customer communication, Supplier communication, ISO 9001, ISO 13485

Sparks, Nevada

Work closely with manufacturing and suppliers to establish processes and procedures that will ensure consistently high quality.Maintain product quality plans and control plans.Maintain quality performance metrics and drive issues to root cause solutions.Work with Manufacturing Engineering to determine product specifications and tolerances.Audit manufacturing line against released manufacturing processes and procedures.Assist in the identification and resolution of manufacturing quality issues, contain parts or products as needed, sort parts for quality requirements.Monitor quality, determine the root cause of problems and implement corrective actions and countermeasures.Process and implement Engineering Change Orders (ECO’s) as required.Participate in continuous improvement activities, with manufacturing and external suppliers.Work with Supply Quality Engineering and Suppliers to develop specifications that support production requirements.Take part in an ongoing optimization of the products with respect to both cost and production technology.Support FMEA activities to ensure design and manufacturing issues are identified and risks mitigated.Provide Design for Manufacturability feedback to Engineering as well as participate in DFM reviews.Analyze and disposition component and product defects as a member of the Material Review Board.Analyze and interpret data independently.Anticipate potential problems and take preventative action.

880 Kingsland Dr, Batavia, Il 60510

Monitor daily production to insure conformance to customer specification. Research root cause & implement corrective/preventive actions for nonconformances found internally or as reported by the customer. Study processes for continual improvement opportunities. Schedule and conduct internal audits, maintain ISO Document control, and chair the quarterly management review meeting with Management Team. • Inspect inbound core plates, in process, finished, and reworked product. Release for use or place on hold as deemed necessary.• PPAP Coordinator: Run first part sample to check for conformance to customer’s blueprint. Report mold modification requirements to Tool Room, adjust material amounts or press settings as needed. Convey any changes made to Production Manager. • Prepare PPAP Cover Page, Warrant, Numbered Part Drawing, Dimensional Inspection Report, Process Flow, Control Plan, & FMEA for new part submissions.• Maintain Process Control Sheets which control manufacturing process flow, inspections, and packaging requirements as specified by the customer. • Implemented Production Quality Alerts to make all production personnel aware of a previous production issue for future production runs.• Review Quality Manual, Quality Procedures, and Work Instructions annually. Rewrite and approve document change requests as needed.• Schedule and complete Internal Audits.• Calibrate micrometers, calipers, and height gages. Arrange for 3rd Party calibration/repair of scales, ovens, and gage blocks as needed. • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

Sycamore, Illinois

June 2014- Present• Run hourly audit of line quality to protect Johnson Controls from defected parts leaving the building.• Oversee supplying company liaisons, temporary workers, quarantine and prevent supplier issues.• Perform daily audits such as Poke Yolk, Red Rabbits, Safety Observation, Internal Customer Satisfaction and more.• Root Cause all product defects and repairs to train personnel on newly acquired methods.• Shift lead involving all quality discrepancies.• Main line of communication with customer liaison with product repairs and replacements.• Scrap disposition with an emphasis on supplier liability overseeing.

Sycamore, Illinois

• Assembled, repaired and tore down production product.• Assisted quality techs with containing known issues.• Communicated effectively with supervisors.• Extended Liaison experience insuring customer quality.

Bachelors, Computer Science

Associate Of Science - As