Strategic planning, Staff acquisition and retention, Resource scheduling, Salesforce Pre-Sales product and Implementation planning, Executive Customer support. Budget/Forecast support. Leadership team management and coaching. PMO.

Program and Project Management on Salesforce B2B Commerce and Service Cloud implementation. Responsible for Stakeholder management included driving key risks/issue/decision, scheduling, budget management, agile scrum coaching and PMO support.

Run all aspects of the business from Financials, Legal, Marketing, HR through Operations. * Partner relationship management and Business Development* Customer account management and Sales / Marketing (planning and execution of marketing campaigns, followup and sales cycle, statement of work/quote preparation), website, LinkedIn company profile* Training - run intern program on Salesforce (Sys admin)* Operations - run delivery of implementation services* Legal - MSA, NDA, employment, Company * Financials - invoicing, tax (VAT/PAYE filings), expense management, payroll and banking

Implementation of customer data quality projects. Focus was on Salesforce, Informatica Integration and CC360 (Master Data Management). The role involved preparing marketing, prospect engagements/event, preparing statements of work, planning and delivering agile projects with a virtual team on multiple continents. Delivery included * Initial prospect engagement workshops through quote/statement of work and contracting.* Project planning, budget and resourcing* Project execution - arranging kick-off workshops, sprint planning, daily standups, sprint retrospectives and review sessions, risk/issue management, team timesheet tracking/progress and weekly/monthly reporting* Some hands-on build/test/execution of integration and data cleansing tasks* Customer support and knowledge transfer/documentation review

Support implementation of strategic customer initiatives for the business utilizing Salesforce, Informatica and Master Data Management.Project planning, tracking and managementBudget and resource planning, tracking and controlCoordination and integration between Program Management, business and ITAlignment of strategic business requirements, solution architecture and design to ensure timely delivery of solution(s).Agile Scrum Master

• Support implementation of Microsoft Dynamics AX (ERP) for Catalog/Telemarketing Retailer• Budget and expense control for over R44m• Resource line management and coaching• Established and standardised project office for standardisation of reporting, risk/issue/decision as well planning and project control• Strategic and tactical ICT management tasks including future state architecture and roadmaps, budget planning and resource scheduling/planning.

Manage a large scale ($8+m) Oracle Retail project at Siam Makro ($3B+,80+stores, Grocery Retailer). Resources, task planning, risk management, status reporting.* Project planning and management of high-level tasks through detailed tasks planning/tracking* Contract review and management (Customer through external vendor and resources)* Deliverables review, tracking and delivery* Timesheet and expense management* Resource planning, acquisition and management (120+) - Onshore and Offshore (USA, India, Australia, South Africa, Nepal, Philippines and more)* Team leader and key resource coaching / mentoring* Risk/Issue/Action/Decision management* Stakeholder management and status reporting

Duties:Business development and delivery of consulting services.Budget, expense, timesheet and invoice management.Resource acquisition and management (including mentoring).Proposal and tender management.Clients:Siam Makro (Bangkok, Thailand) - Sep 2013 - April 2014Project Manager - Oracle RetailPick n Pay (Cape Town, ZA) - Mar 2012 - Sep 2013Programme Lead - SAP enablement - Merchandise Transformation.Shoprite (Cape Town, ZA) - Aug 2011 - Mar 2012 SAP Implementation Manager - SAP Retail - deployment / cutover and data migration lead.TFG - March 2011 - June 2011Solutions Architect JDA PMM (ERP) Consolidation - implementation planning and co-ordination.Telkom (Pretoria) - Mar-20111 -> May 2011Technical Project Lead on Demand Planning re-implementationJDA - Jan/Feb 2011 Partnership model and Certification (Demand Planning & Fulfillment)JP Morgan Chase (Cape Town) - Oct 2009 - Dec 2010Management Consulting in Financial Services industryProject Manager for Trade Processing programme from Concept to Requirements including business case, project charter/scope, budget and cost tracking, resource scheduling and project planning, status and stakeholder communication.

Technical Project Manager on Enterprise Data Warehouse Implementation (Oracle 11G / OLAP with Microsoft SSAS)* Architectural design and support for overall solution* Infrastructure sizing, acquisition and implementation co-ordination* Benchmarking and Optimisation of key performance areas (ETL, Batch, Queries, Cube, Reports etc)* Batch schedule design, build and implementation through handover to support* Technical infrastructure budget management.* Resource acquisition and management for infrastructure resources (DBA, Batch)* Vendor management (Oracle, Microsoft, Infra) * Timesheet and expenses management* Stakeholder management and reporting* Risk/issue management

Oracle Retail pre-sales functions in the EMEA (Europe Middle East and Africa) region. Actively worked on accounts from Russia, UAE, Kenya, Turkey and South Africa. I specialized in core Merchandising System (replenishment, inventory control, invoice matching, sales audit, pricing) but also skilled up on Store (POS, Back Office and Store Inventory Management) and Planning Solutions (demand forecasting, merchandise financial planning, category management and advanced inventory management). My speciality was bringing my technical architecture and implementation experience into the sales cycle to assist customers to understand to scope, effort and value of Oracle Retail solutions.

Technical team leader including development, performance tuning, data conversion, systems administration. Position included functional and technical design review. Systems/Application architect. Managed Accenture (partner) relationship around development resources.

Solutions architect for Oracle Retail at Nexcom. Implementation planning, integration design, custom modification design and training. Participated in extensive gap analysis with Oracle Retail and Nexcom project team.

Worked in Information Technology implementing Oracle Retail/Retek ERP systems through full implementation life cycle. Responsible for solution architecture, design, build, infrastructure, test and support/operations teams. Worked closely with business to ensure solution was aligned to business objectives and delivered within the agreed budget and timelines.

Services consultant implementing Oracle Retail/Retek ERP solutions. Skills ranging from OS, Database, Development, Conversion, Performance Tuning, Testing, Debugging through full Project Management.Family Dollar Stores (Charlotte, US)Brooks Brothers (NY,US) - 1998Ann Taylor (NY,US) - 1998Stage Stores (Houston, US) - 1998BHS (London, UK) - 1997

Developed and maintained systems (Payroll, Purchase Order, Import Order, Budgeting, Replenishment etc) in Natural Adabas. Cross-skilled into Oracle and worked on some of the Retek project. Managed a small team of developers.